Mess Orderly

Mess Orderly/Cleaner (SZ1 – Internal & External)

British Gurkhas Nepal (BGN), UK Ministry of Defence (MoD)

Apply before: 16 October 2025

Contents:

Location

About the job

Benefits

Things you need to know

Apply and further information

Location:

HQ British Gurkhas Nepal

British Gurkhas Nepal (Pokhara)

Nepal

No. Of Vacancies: 1

About the job:

Introduction:

The Mess Cleaner is responsible to immaculate The Kalikhola Combined Mess (Rooms, Mess Toilets, corridors, staircase, Bar area, Tables, chairs and Frames)

The civilian employees are critical assets to HQ BGN, as they collectively contribute towards organisational mission for Gurkha Recruitment to the British Army and Gurkha Contingent Singapore Police Force. In BGN we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.

We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train, and promote people based on merit and inspire to create an inclusive workplace free of discrimination.

All job adverts in BGN are subject to fair and open competition.

This position is advertised at 40 hours per week in shift system (including weekends).

Job description/ Responsibilities:

• Maintaining overall cleanness of The Kalikhola Mess BGP.
• Cleaning toilet/bathroom, changing bed sheet, pillow slips, towels of every occupied room on a weekly on request. Prepare all checked out rooms for the upcoming visitors.
• S/He is responsible for cleaning the Doors, windows, floor and displayed pictures.
• Cleaning the public area like corridors and Mess accommodations.
• Assisting and coordinating with the Mess waiter during the absence of Mess manager.
• Polishing all the bras-so items displayed in the Mess areas.
• Checking the room amenities prior to arrival and after the departure of every visitor.
• Reporting breakages and losses of room amenities to Mess No. 1 and Mess manager.
• Polishing all the table and chairs with furniture shiner.
• Being available for the functions which occur in last hours to maintain the cleaning.
• Cleaning and mobbing all the stores on weekly basis.
• Visitor’s laundry and room laundry must be sent to laundry room and follow up for the collection.
• Securing the mess property.
• Carry out other duties as directed by Mess Manager/Senior waiter.

You will be an individual with energy, enthusiasm and experience who will relish the opportunity of working in BGN and thrive in a challenging environment.   Mess Orderly/Cleaner is to follow the instruction given by the Line Manager adhere to Job Description for guidance and contribute diligently towards the team. Candidate should be able to work well in a team understanding the duty. Must be able to demonstrate the behaviours which is available as a link below.

Success Profiles (click here to learn about Behaviours required for this job)

Work Experience:

• Minimum 2 years of work experience in a similar cleaning, housekeeping, or hospitality-related role.
• Proven experience in delivering responsibilities effectively and efficiently with a good customer service skill.

Qualifications:

• Minimum SLC/SEE education is essential
• Basic understanding of spoken instruction in English and Nepali language.
• Basic knowledge of cleaning techniques for different surfaces (wood, glass, stainless steel, etc.) and chemical use and dilution (safe and effective usage).
• Knowledge of waste segregation and disposal methods to maintain hygiene and sanitation.
• Good knowledge of Health and Safety, First Aid, and general safety practices in accommodation settings.
• Ability to lift, bend, and move for long hours, and carry equipment safely.
• Strong attention to detail (cleaning corners, under furniture, high-touch surfaces, and glass/furniture).
• Discipline and time management with the ability to follow a cleaning/duty schedule without reminders.
• Ability to work well in a team and adjust to changing routines or special events.
• A Hospitality Qualification will be considered an advantage.

Behaviours:

We'll assess you against these behaviours during the selection process: See this Success Profiles (please ensure you have read this and are well conversant with the behaviours asked for selection and interview).

• Working Together
• Changing and Improving
• Managing a Quality Service
• Delivering at pace
• Salary 47,885.00 NPR per month (Permanent).
• Gratuity after completing 3 years’ service.
• Dashain Bonus & Retirement Funds (EPF) & CIT - Voluntarily.
• Annual leave 25 days and public holidays 10 days.
• 100% reimbursement of medical expenses for Job Holder and limited reimbursement for immediate dependents.
• Child allowance of NPR 3,000.00 per child up to 18 years.
• Please be advised that the Department is conducting a review of all terms and conditions and pay-related allowances which could impact on those allowances that the post currently being advertised attracts.

Things you need to know:

Security Check:

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a Govt of Nepal Police Report for employment in Nepal.

Selection process details:

To qualify for interviews during the sifting and selection process, you will be assessed on your:

• English Language Skills
• Customer Service Orientation
• House Keeping / Cleaning Skill
• Knowledge of Cleaning Techniques
• Health and Safety Awareness and Physical Stamina
• Communication Skill

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

We will assess you against these behaviours during the selection process:

• Success Profiles (Please ensure you have read this and are well conversant to the behaviours asked for)

Candidates will be required to provide Prior Employment details to include job history; qualification details and previous skills and experience using the BGN Application Form ONLY. NO CV’s to be attached.

Candidates will be required to provide a statement of suitability of Maximum 250 words. Please provide experience relevant to the role. (Please don’t repeat your Job history and Qualifications/Training in this section).

Nationality requirements:

Open to Nepali nationals only.

Apply and further information:

• Please use this BGN CS Employment Application Form.docx
• Please include “Job Advert 116” in your subject line.
• No CV and Certificates to be attached.
• Fully Completed Application Forms are to be Emailed to: BGN-CS-Hiring@mod.gov.uk
• Incomplete Application Forms will not be looked at.
• You will be informed if you get sifted for this job for further assessment in near future.

Applicants who influence or manipulate the selection/recruitment process in any form/way will be disqualify for this job and future employment with BGN.

Contact point for applicants:

Email: BGN-CS-Hiring@mod.gov.uk