Property Planning Coordinator

HLE Nepal

Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $2 billion home loans, we are the leading financial service provider in Australia. We exist to get tough loans approved; that's why our customer service is the best! HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in Kathmandu has 150+ happy and energetic team working to provide the best customer service and our team of brilliant tech team focuses on building world-class fintech products. We believe in employee growth and offer amazing career advancement opportunities for our employees. If you want to be part of this please visit our website *We regret that only shortlisted candidates will be contacted.*

Detailed Job description / requirements:

This position is part of  HLE Nepal, and will be required to work for one of our top outsourcing partners.

Who you are:

  • Have a high aptitude for numbers

  • Have strong attention to detail

  • Have advanced Microsoft excel skills & Microsoft word skills 

  • Excellent online research skills

  • Be well organised and have strong task management and prioritisation skills

  • Be able to work effectively in a high paced environment

  • Welcome feedback and accountability from other team member;

  • Be able to converse with sophisticated clients

  • Have an interest in personal development and reading outside of your professional life

  • Have a genuine desire to help people make superior mortgage, money management and property decisions

  • Become an expert on the use of the CRM applications and all software required in the operation of the role

  • Excellent communication in English, both in written and verbal 

Some of other desirable skills to have;

  • A background with tax, finance, or property in Australia 

  • Experience Microsoft applications (Teams, Dropbox, Office), Zoho

  • Proven customer management skills

  • Experience working for western-based clients 

Some of the exciting stuff you’ll be involved in:

  • Support Property Planners with client management including emailing updates to active clients notifying them of progress and booking strategy meeting

  • Assist Property Planners with new lead management including sending template emails and calendar invites and confirming appointments. 

  • Follow up clients for outstanding documents. 

  • Liaise with Mortgage Brokers (based in Melbourne team) or credit analyst (based in Nepal team) for borrowing capacities for clients

  • Complete comparable property searches

  • Populate draft Property reviews 

  • Capture data from needs analysis and questionnaire and inputting these into reports including cash flow, Mortgage Strategy, Property Strategy and Portfolio Plan. 

  • Complete weekly reporting and update processes and templates

The Benefits of Joining us!

  • Get to work with one of our top outsourcing partners

  • Competitive remuneration provided which is negotiable based on skills and suitability

  • A secure long-term role

  • Paid annual leave and sick leave

  • Paid maternal and parental leaves 

  • A 5-day work week except for 1 Sunday of the month 

  • An environment that values continuous learning and development

  • Office-sponsored daily breakfasts and other benefits

  • Recreation room to unwind and chill! 

  • Parties and events – we want you to have some fun at work!

Work Hours: 6:00 am to 2:00 pm, non-negotiable  (including 1-hour lunch break)

The detailed Position description will be discussed during the face-to-face interview. 

Applying Procedure:

Sounds like an opportunity for you? Send us your resume and cover letter to with the subject line "Career: PP Coordinator", addressing all the essential requirements. 

Visit and to know more about us!

Due to the high volume of applications received, we regret that only short-listed candidates will be contacted. Also note that we are working from home currently due to the Covid-19 lockdown, and will continue to do so in the coming months. 

Job Overview

Category Administrative / Management, Customer Service, Data & Info Service, Research
Openings 1
Salary Based on experience
Position Type Full Time
Position Level Junior Level
Experience 1+ years
Education B. Com./BBS
Posted Date 24 Jun, 2020
Apply Before 23 Jul, 2020
City Lalitpur