Customer Relations Representative
The story that started with a chair is now a council of fifteen. We are the passionate Gurkhas- hungry for growth, and never afraid to challenge the status quo. We explore, we experiment, and we work relentlessly towards achieving our one common goal – to make a dent in the universe. Our data-driven & creative campaigns have flourished businesses, built brands, and achieved real-time results. Our Mission: To bring a radical shift in conventional marketing approaches. Our Vision: To become the one-stop destination for creative and data-driven Growth Hacking. Core Values: Unconventional Approach Learning and Experimentation Execute with Passion Technology with Creativity
Details / requirements:
Customer Relations Representative:
Digital Gurkha is looking for Account Executive with high energy who can acknowledge opportunities and turn leads into long-lasting partnerships.
Responsibilities:
- Providing support for clients by learning about and satisfying their needs while communicating with the team to execute the plan.
- Presenting and demonstrating the value of products and services to prospective buyers.
- Staying current on company offerings and industry trends.
- Maintaining a database of contact information.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations with the customers.
Requirements:
- Experience of at least 1 year in the field of digital marketing.
- Additional education or experience may be preferred.
- Should be skilled communicator and presenter.
- Comprehensive and current knowledge of company offerings and industry trends.
- The drive and energy to manage multiple accounts while looking for new opportunities.
- Must be passionate about client relations and focused on enhancing the buyer experience
- Ability to understand client needs and handle the negotiation process.
- Excellent verbal and written communication skills.
- Strong time management skills.
- Computer skills
Interested candidates can send their CVs to hr@digitalgurkha.com mentioning salary expectations.