Province Head

Terms of Reference (TOR)

Position: Province Head

Organization: Beema Dokaan

Location: Assigned Provincial Office

Reports To: Manager / Operations Director

1. Background

Beema Dokaan is Nepal’s pioneering digital insurance marketplace, offering accessible, affordable, and transparent insurance solutions through innovative digital platforms. With a strong focus on customer-centric service and technological advancement, Beema Dokaan aims to transform Nepal’s insurance ecosystem.

The Province Head will serve as a key leadership role, responsible for driving business growth, strengthening operational efficiency, and expanding provincial-level outreach.

2. Objectives of the Assignment

• Provide leadership for provincial operations to ensure smooth and efficient service delivery.
• Drive business expansion and achieve defined sales and growth targets.
• Build and strengthen the agent and partner network across the assigned province.
• Support digital financial literacy, insurance awareness, and community outreach initiatives.

3. Scope of Work / Key Responsibilities

Operational Leadership

• Oversee overall provincial operations and maintain compliance with company standards.
• Implement strategic initiatives and digital tools issued by the central office.
• Manage workflow, operational processes, and reporting systems efficiently.

Business Development & Growth

• Develop and execute provincial business plans aligned with the organization’s goals.
• Achieve monthly and annual business targets.
• Expand coverage of insurance products including life, health, general, digital policy management, and EMI-based premium services.

Agent & Partner Management

• Recruit, train, mentor, and supervise agents and field representatives.
• Ensure agent productivity, motivation, and retention.
• Build and maintain strong relationships with local insurers, cooperatives, and other stakeholders.

Market Expansion & Customer Engagement

• Conduct market mapping and identify opportunities for business growth.
• Promote insurance literacy across communities through outreach and awareness programs.
• Ensure strong customer service delivery and resolve client issues promptly.

Monitoring, Reporting & Risk Management

• Track performance indicators and submit regular progress reports to the central team.
• Identify operational or market risks and recommend corrective actions.
• Work to reduce policy surrender rates by promoting flexible and sustainable models.

4. Deliverables

• Monthly and quarterly business performance reports.
• Growth in the active agent network and customer base.
• Achievement of assigned business and sales targets.
• Effective implementation of digital insurance initiatives at the provincial level.

5. Required Qualifications & Skills

• Bachelor’s degree in Management, Business, Finance, or related fields (Master’s preferred).
• Minimum 5 years of experience in insurance, finance, or sales leadership roles.
• Strong leadership, team management, and communication skills.
• Ability to work independently, manage pressure, and meet targets.
• Tech-friendly, self-driven, and results-oriented.
• Prior experience in FMCG, cooperative marketing, or insurance marketing will be considered an added advantage.

6. Duration of Assignment

Full-time position with annual performance-based renewal.

7. Remuneration

Competitive salary with attractive performance-based incentives. Final compensation will be discussed during the interview process.

8. Application Process

Interested and eligible candidates are requested to submit:

1. A cover letter describing their interest and suitability for the position.
2. An updated CV with at least two recent references.

Applications must be submitted by 21st December 2025, before 5:00 PM via email at info@beemadokaan.com Only shortlisted candidates will be contacted for further steps in the recruitment process. No telephone inquiries will be entertained. Any attempt to influence the selection process will lead to disqualification.

Women, Dalit, marginalized, and minority community candidates are strongly encouraged to apply.