Receptionist

    About the Role:

Universal Tours and Travels Pvt. Ltd. (UTT) is seeking a professional and friendly Office Receptionist to serve as the first point of contact for visitors, guests, and callers. This role requires excellent communication skills, a welcoming demeanor, and the ability to handle multiple tasks efficiently in a fast-paced office environment.

Key Responsibilities

• Greet and assist visitors, clients, and airline representatives warmly and professionally

• Answer incoming calls and direct them appropriately

• Manage front desk operations including receiving and distributing mail, maintaining visitor logs, and organizing courier services

• Support internal communication by relaying messages and managing basic inquiries

• Help schedule and coordinate appointments, meetings, and interviews

• Maintain a tidy and welcoming reception area

• Assist with basic administrative support tasks as requested by office or executive staff

Requirements

• 1–3 years of experience in a receptionist, front office, or customer-facing admin role

• Bachelor’s degree

• Strong communication skills in English and Nepali

• Proficient in Microsoft Office and Google

• Friendly, organized, and detail-oriented

• Professional appearance and positive attitude

• Bonus: Prior experience in travel, hospitality, or aviation industries

Ideal Candidate

• Warm, courteous, and service-minded

• Able to multitask and stay calm under pressure

• Works well independently and with a team

• Reliable and punctual with a strong sense of responsibility