Operations & Strategy Manager
Job posted on 12 Dec, 2025
Apply before 12 Jan, 2026
Ujyalo Foundation
Details / requirements:
Terms of Reference (TOR)
Operations & Strategy Manager
Organization: Ujyalo Foundation
Position: Operations & Strategy Manager
Work Modality: In person
Duration: 12 months
Location: Nepal
I. About Ujyalo Foundation
Ujyalo Foundation is a feminist organization advancing leadership, inclusion, and wellbeing for women, girls, and gender-diverse individuals. We are committed to building safe, equitable, and accountable systems that reflect our values of care, integrity, and collective leadership.
As we strengthen our internal structure, we are seeking a highly motivated and emotionally mature professional to support our operations, HR systems, and executive leadership.
II. Position Overview
A. The Operations & Executive Support Manager is a key organizational role responsible for ensuring smooth day-to-day operations, managing HR processes, and providing direct support to the Executive Director.
B. The ideal candidate brings positive energy, strong coordination skills, emotional intelligence, and a solution-oriented mindset.
III. Key Responsibilities
A. Operations Management (40%)
- Oversee daily office operations, logistics, procurement, vendor coordination, and assets.
- Maintain and update organizational SOPs and ensure adherence across teams.
- Support program logistics, including travel, events, venue coordination, and documentation.
- Ensure all physical and digital filing systems are organized, updated, and audit-ready.
- Provide troubleshooting and operational support proactively.
B. Executive Support (30%)
- Manage the Executive Director’s calendar, meetings, travel, and communication.
- Prepare briefs, meeting notes, follow-ups, and official documents for the ED.
- Coordinate communication between the ED and team members.
- Track organizational priorities and ensure timely execution.
- Maintain confidentiality while supporting the ED.
IV. HR & People Support (20%)
A. Support recruitment, onboarding, offboarding, and HR administrative processes.
B. Maintain HR files, personnel records, and leave trackers.
C. Uphold feminist, inclusive HR practices.
D. Support staff wellbeing and communication.
V. Compliance & Governance Support (10%)
A. Coordinate donor compliance documentation.
B. Support the preparation of audit folders and reporting documents.
C. Track compliance deadlines and maintain updated governance files.
VI. Required Qualifications
A. Bachelor’s degree in management, HR, business administration, or related field.
B. Minimum 3–5 years’ experience in operations, admin, HR coordination, or executive support.
C. Excellent communication skills in English and Nepali.
D. Strong organizational skills with attention to detail.
E. Ability to manage sensitive information with confidentiality.
F. Experience in NGO operations is preferred but not mandatory.
VII. Key Competencies
A. Strong coordination and systems-thinking
B. Emotional intelligence and calm under pressure
C. Professional communication skills
D. Reliability, accountability, and proactive problem-solving
E. Ability to manage up and support senior leadership
F. Respectful, inclusive, feminist work ethic
VIII. Ideal Candidate Profile
We are looking for someone who is:
A. Positive, solutions-oriented, and steady
B. Organized, reliable, and self-driven
C. Kind, respectful, and people-centered
D. Open to feedback and non-defensive
E. Able to manage multiple priorities
F. Committed to feminist values and collaborative leadership
IX. Application Process
A. Interested candidates may submit:
B. Updated CV
C. Cover letter explaining alignment with the role and Ujyalo’s values
D. Names of two references
E. Applications will be reviewed on a rolling basis until the position is filled.
X. To Apply
A. Please send your application to: hiring.ujyalo@gmail.com
B. Subject line: Application – Operations & Strategy Manager
Overview
| Category | Development Project, Development / NGO |
| Openings | 1 |
| Position Type | Full Time |
| Experience | 3+ years |
| Education | Graduate (Bachelors) |
| Posted Date | 12 Dec, 2025 |
| Apply Before | 12 Jan, 2026 |
| City | Kathmandu |
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