Client Relationship Officer

AlphaBetaTheta Technologies

Detailed Job description / requirements:

Job Description
  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs

Other Specification

  • Bachelors Degree with relevant work experience
  • Excellent interpersonal and Communication Skills
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office
  • Proficiency in English Language
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team

Note:

Working Time:  Night Shift Only.

Job Overview

Category Marketing
Openings 10
Salary Rs. - 15000 to 50000 / Month
Position Type Full Time
Position Level Mid Level
Education Graduate (Bachelors)
Posted Date 14 May, 2020
Apply Before 12 Jun, 2020
City Kathmandu