Business Development Manager - Offshore Team

Synex Technology is an Australian-owned provider of end-to-end technology solutions, Managed IT & Cloud, Cybersecurity, Microsoft solutions, Business Telephony, Web & Digital, plus Training & Recruitment serving SMBs across Australia.

Role Snapshot

You will own new-business pipeline for ANZ with a phone-first, outbound motion. Your focus is high-quality cold calling from our offshore team, rapid qualification, and converting interest into meetings/demos for the Sales team across Synex’s core offerings (Managed IT, Cloud, Cyber, Microsoft, PBX/telephony, Web/Digital, Training).

Key Responsibilities

• High-volume cold calling into target accounts; engage decision-makers and articulate Synex’s value.

• Prospecting & lead mining: build segmented lists and identify multi-threaded stakeholders.

• Discovery & qualification: confirm fit, pain, urgency, and buying process

• Meeting & demo setting: coordinate calendars; send invites/confirmations; drive show rates.

• Pipeline hygiene: document all activity, notes, and next steps in the CRM with complete data.

• Sequenced follow-ups: craft concise, value-led emails/messages to progress interest.

• Territory campaigns: partner with Marketing on call blocks, cadences, and A/B tests.

• Market feedback: report objections, win themes, and competitive insights to improve offers.

• Cross-sell awareness: position multiple Synex lines (Managed IT/Cloud/Cyber, Microsoft, PBX, Web/Digital, Training & Recruitment) where relevant.

Qualifications

• Success in BDM/SDR/Appointment Setter/Telemarketing/Lead Gen roles (B2B, phone-first).

• Track record of exceeding meeting-set and pipeline targets.

• Confident, credible phone presence; clear written communication for crisp follow-ups.

• Tech-savvy: comfortable with CRM, dialers/VoIP, sales engagement tools, and calendars.

• Organised multi-tasker with strong time management; coachable and metrics-driven.

• Nice to have: experience selling Managed IT, Microsoft, cloud, cybersecurity, PBX/telephony, or digital services to SMBs.

Location & Hiring Note

• This is an offshore, permanent remote role working to the Australia/Brisbane time zone.

• Australian returnees (returning residents/expats) are strongly encouraged to apply and will be given priority in shortlisting.

Technical & WFH Requirements

• Reliable computer (≥ 8 GB RAM) with dual monitors for calling 

• Stable internet

• Quiet, professional workspace suitable for continuous calling.

What We Offer

• Competitive base salary with performance bonuses.

• Permanent remote arrangement aligned to Brisbane hours.

• Ongoing enablement: access to playbooks, SOPs, and product training across Synex services.

• Clear path for career growth into Senior BDM role.

• Join a Brisbane-anchored team delivering smart, scalable IT solutions to Australian businesses.