Assistant Technical Manager

Sajilo Net Private Limited

Sajilo Net Pvt Ltd is one of Nepal's leading Internet Service Providers (ISPs) and Network Service Providers (NSPs), dedicated to delivering fast, reliable, and innovative connectivity solutions to homes, businesses, and enterprises across the country. At Sajilo Net, we believe in fostering a dynamic and inclusive workplace that empowers our team members to grow personally and professionally. We prioritize teamwork, innovation, and continuous development to create a supportive environment where everyone can thrive. Joining Sajilo Net means becoming a part of a forward-thinking company that is shaping Nepal's digital future. If you're passionate about technology, customer satisfaction, and making a difference, we would love to have you on our team!

Details / requirements:

Key Responsibilities:

  • Lead and manage the technical teams, ensuring effective communication and task allocation.

  • Conduct daily operational updates and submit reports to the Technical Manager.

  • Perform Root Cause Analysis (RCA) for incidents and ensure preventive measures are implemented.

  • Oversee and troubleshoot OLT, access switching, and aggregation switching.

  • Manage and optimize MPLS, BGP, and OSPF configurations and operations.

  • Monitor network performance, respond to alerts, and ensure quick resolution of issues.

  • Mentor and train technical staff to improve skill sets and efficiency.

  • Coordinate planned maintenance, upgrades, and network improvement projects.

  • Maintain technical documentation, SOPs, and escalation procedures.

Requirements:

  • Bachelor’s degree in Information Technology, Electronics, or related field.

  • Minimum of 3–5 years of ISP/telecom experience, with at least 1 year in a supervisory or senior technical role.

  • Strong hands-on experience with OLT management, switching technologies, MPLS, BGP, and OSPF.

  • Excellent troubleshooting and analytical skills.

  • Strong leadership, mentoring, and communication abilities.

  • Ability to work in shifts, including nights and weekends, if required.

Preferred Skills:

  • Familiarity with Mikrotik, Cisco, Juniper, and Huawei equipment.

  • Knowledge of DNS, DHCP, PPPoE, and network security practices.

  • Experience with monitoring tools such as Nagios, Smokeping, and The Dude.

We Offer:

  • Competitive salary and benefits.

  • Professional growth and training opportunities.

  • Supportive and collaborative work environment.

How to Apply:
Send your updated CV and cover letter to hr@sajilonet.com.np with the subject line "Application for Assistant Technical Manager" by August 29, 2025.

Overview

Category Computer - Technology/Management, Customer Service, Computer - Hardware / Network
Openings 1
Salary Based on experience
Position Type Full Time
Position Level Mid Level
Posted Date 14 Aug, 2025
Apply Before 13 Sep, 2025
City Kathmandu