Ticketing Officer

Beyul Holidays

Details / requirements:

Position Overview:

The Reservation Officer is responsible for handling all reservation inquiries and bookings, ensuring accuracy, handling flight reservations, ticket issuance, re-issuance, cancellations efficiency, and a high level of customer service. This role plays a vital part in maximizing occupancy, revenue, and guest satisfaction by managing reservations through Amadeus and other communication channels.

Key Responsibilities:

• Handle travel reservations, including flights, hotels, tours, visas, insurance and transportation for clients.
• Respond to customer inquiries via phone, email, or in person, providing accurate and timely information.
• Process bookings, confirmations, cancellations, and modifications efficiently.
• Maintain an up-to-date database of clients, bookings, and travel itineraries. 
• Keep up-to-date record of daily sales and transactions
• Provide clients with accurate fare quotations, schedules, and seat availability.

Qualifications & Skills:

• Bachelor’s degree in Travel & Tourism, Hospitality, or a related field (preferred).
• 1–2 years of experience in flight reservations and ticketing.
• Proficiency in Amadeus GDS system (mandatory).
• Strong communication skills (written & verbal).
• Attention to detail and accuracy in bookings.

Overview

Category Travel & Ticketing
Openings 1
Salary Based on experience
Position Type Full Time
Position Level Mid Level
Experience 2+ years
Education Bachelors in Travel / Tourism Mgmt. (BTTM)
Posted Date 11 Aug, 2025
Apply Before 10 Sep, 2025
City Kathmandu