Technical Support Representative

Bhagya Laxmi International Pvt. Ltd.

We are importer/supplier/service provider of CCTV, Attendance System, Access Control, LED Display Boards, VDP, PABX, Fire Alarm system, Hydrant System, Automated School Bell System, LED Interactive Boards etc.

Details / requirements:

We are seeking a motivated and tech-savvy individual to join our team as an Entry-Level Tech Support Representative for our CCTV, Pabx, Access Control, Biometric attendances etc services. In this role, you will be responsible for conducting providing technical support, product explanation and ensuring customer satisfaction.

Job Responsibilities

  • Install, configure, test, and maintain CCTV, PABX, Access Control, and Biometric systems.
  • Provide technical support and basic troubleshooting to customers.
  • Handle basic hardware, software, networking, and server-related issues.
  • Explain product features and guide customers on proper usage.
  • Maintain accurate records of customer complaints, service requests, and actions taken.
  • Coordinate with senior technical staff to resolve complex issues.
  • Ensure timely service and customer satisfaction.

Overview

Category Computer - Hardware / Network
Openings 2
Salary Rs. - 18000 to 24000 / Month
Position Type Full Time
Position Level Mid Level, Junior Level, Entry-level
Education B.E. in Computer Science, Bachelor’s Degrees in Information Technology, Diploma in Information Technology
Posted Date 14 Sep, 2026
Apply Before 14 Oct, 2026
City Lalitpur