Support Officer

Roles and Responsiblities

-Install and configure OMS Accounting Software and other applications.

-Monitor and Guide the clients to run the application Smoothly.

-Talk with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.

-Troubleshoot system and network problems, diagnosing and solving  software faults.

-Respond within agreed time limits to call-outs.

-Work continuously on a task until completion (or referral to third parties, if appropriate).

-Prioritize and manage many open cases at one time.

-Rapidly establish a good working relationship with customers and other professionals, such as software developers. 

-Test and evaluate new technology.

-Should must have knowledge of all our products to be capable to elaborate to customer.

Requirement.

-Candidate must be from Management Background.

-Must be +2 Passed.

-Basic Computer Knowledge (i.e. M.S. Office Package, word, excel).

-Basic Accounts Knowledge.

-Basic Knowledge of email, internet.

Note

-Freshers are welcome.

-Experienced in related field will be treated likewise.