Alfa Beta

Alfa Beta

Apply Before: 05 Oct, 19

Detailed Job Description / Requirements:

Job Position: Abroad study Counselor

No of Vacancy: 4

Salary:  Negotiable / attractive incentives & benefits.

Academic Qualification:

  • Having a Bachelor’s degree in management or equivalent field.

Qualification and Skills:

  • Working knowledge of application process for destinations such as Australia, USA, Europe among others.
  • Cooperate and collaborate with other professionals in enhancing the career and education of students.
  • Establishing a relationship of trust with students.
  • Plan, implement, maintain and evaluate the systems necessary for the support
  • Report results of the program evaluation that demonstrates outcomes.
  • Participate in decision making and in activities, which contribute to the effective operation within the department.
  • Proper handling of customer and active listening to understand customer needs.
  • Capable of dealing calmly and politely with customers under stressful conditions.
  • Ability to make logical and quick decision in difficult situation.
  • A team player with problem solving skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Ability to withstand criticism and irritated people.
  • Excellent written and verbal communication skills.

Key Roles and Responsibilities:

  • Handle and process online and telephonic orders.
  • Mobilize delivery staffs in wise, effective and efficient manner.
  • Ensure excellent service standards and maintain high customer satisfaction.
  • Promptly identify and resolve customer issues and follow up to ensure resolution.
  • Contribute to team effort by accomplishing related results as needed.

Experience is preferred but Fresher’s are encouraged to apply.

Job Overview
Full Time
Please check vacancy details.
Please check vacancy details
06 Sep, 19
05 Oct, 19

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