Executive Officer

Executive Officer (EO), GVAC Dharan (D – Internal & External)

British Gurkhas Nepal (BGN), UK Ministry of Defence (MoD)

Issued date:  28 September 2026

Ref No: 150; Last date: 13 October 2026

Contents:

Location

About the job

Benefits

Things you need to know

Apply and further information

Location:

HQ British Gurkhas Nepal (BGN)                       

British Gurkhas Dharan (BGD)

Nepal 

No of Vacancies: 1

About the job:

Introduction:

Executive Officer is responsible for the effective day to day administration, control and management of Gurkha Veteran Advice Centre (GVAC), Dharan.   BGN Veteran Services’ Mission is to deliver post-retirement administrative services (administer pension payment and update maintain & safeguarding of records) and provide welfare support on UK settlement related matters to Gurkha veterans and their eligible dependants from Eastern Nepal in order to fulfil BGN tasks.

In BGN, our civilians underpin and facilitate our ability to recruit Gurkhas into the British Army.   In BGN we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.

We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels.   As an equal opportunity employer, we hire, train, and promote people based on merit and inspire to create an inclusive workplace free of discrimination.   All job adverts in BGN are subject to fair and open competition.

This position is advertised at 37 hours per week.

Job description:

• Deliver effective line management to staff, including performance management.
• Support line management in their tasks, including deputising for them when required. 
• Timely and efficient delivery of all services on UK settlement, Pension and Veterans’ Records.
• Oversee and manage all correspondences between GVAC and customers/stakeholders (Defence Business Services (DBS) GWACs (UK), Area Welfare Centres (AWCs) and Nepalese Bank.
• Ensure pensions are paid on time every month to all pensioners and Life Certificates are completed for pensioners administered by GVAC Dharan.
• Ensure queries and requests of customers and stakeholders are attended efficiently. 
• Make sure addresses including contact numbers and emails are correctly populated on Far East and Nepal Administration System (FENAS).
• Effective liaison and follow up with Standard Chartered Bank (SCB) and other banks in supporting pensioners as well as for overpayment recoveries.
• Provision of Service Pensioner’s statement to pensioners (for Indefinite leave to enter (ILE)/Visit visa, Mortgage etc.) and to Gurkha Welfare Advice Centres (GWACs) (for pension credit benefits) upon request.
• If required, home visit to vulnerable pensioners for life certificate renewal to make sure their liveliness to avoid over payment matters physically/digitally both.
• Supply Records, Settlement and Pension Statistics to Head of Veteran Services with complete details/information at the end of month.
• Carry out investigation of pensions that have remained undrawn in excess of 3 years.
• Proceed Quarterly AWC pension payment, documentation and complete reconciliation of payment in FENAS system. 
• Act as First Reporting Officer (1RO) for all GVAC Dharan staff.
• To undertake any other duties as directed by Head of Veteran Services (HVS) that commensurate with the grade and within bounds of competence.

You will be an individual with energy, enthusiasm and experience who will relish the opportunity of working with BGN and thrive in a challenging environment.   Executive Officer is to follow the instruction given by the Line Manager adhere to Job Description for guidance and contribute diligently towards the team.   Candidate should be able to work well in a team understanding the duty.   Must be able to demonstrate the behaviours which is available as a link below. 

Success Profiles  (click here to learn about Behaviours required for this job)

Work Experience:

• Minimum 5 years of work experience in related field 
• Proficient in IT knowledge of Microsoft Office applications (specially word, excel, power point and outlook).
• Financial Skills and knowledge of Gurkha pension manual.
• Good knowledge of office administration and standards operating procedure.
• Expertise in report writing.
• Very good knowledge of Nepali Identity documentation.

Qualification:

• Academic – bachelor's degree (Management) or above in relevant field
• English – Excellent level of Written and Spoken
• Nepali – Excellent level of Written and Spoken

Behaviours:

We'll assess you against these behaviours during the selection process:   See this Success Profiles (please ensure you have read this and are well conversant with the behaviours asked for selection and interview).

• Seeing the Big Picture
• Leadership
• Making Effective Decisions 
• Communicating and Influencing
• Working Together
• Developing self and others

Benefits & Working Environment:

• Salary 149,453.00 NPR per month (Permanent). 
• Gratuity after completing 3 years’ service.
• Dashain Bonus & Retirement Funds i.e. EPF and CIT (optional).
• Public holidays 10 days and Annual leave 25 days (Annual leave will be increased to 30 days after completing 5 years of service).
• 100% reimbursement of medical expenses for Job Holder and limited reimbursement for immediate dependents.
• Child allowance for up to 18 years.
• Please be advised that the Department is conducting a review of all terms and conditions and pay-related allowances which could impact those allowances that the post currently being advertised attracts.

Things you need to know:

Security and Medical Check:

Successful candidates must meet the security and medical requirements before they can be appointed.   The level of security needed is a Govt of Nepal Police Report for employment in Nepal.   Pre employment medical check will be carried out by BGN.

Selection process details:

You will be assessed on your English language and IT as well as job-related knowledge and skills through Theory and Practical assessment to qualify for interviews during the sifting and selection process. 

This vacancy is using Success Profiles, and will assess your Behaviours and Experience. 

We will assess you against these behaviours during the selection process:

Success Profiles (Please ensure you have read this and are well conversant to the behaviours asked for)

Candidates will be required to provide Prior Employment details to include job history; qualification details and previous skills and experience using the BGN Application Form ONLY.   NO CV’s to be attached.

Candidates will be required to provide a Statement of Suitability of no more than 250 words. Please provide experience relevant to the role.   (Please don’t repeat your Job history and Qualifications/Training in this section).

Please note:   All interviews for this position will be conducted in English.  Candidates should be prepared to demonstrate their English language proficiency during the interview process.

Nationality requirements:

Open to Nepali nationals only.

Apply and further information:

• Please use this Application Form.
• No CV and Certificates to be attached.
• Fully Completed Application Forms are to be emailed to: 

BGN-CS-Hiring@mod.gov.uk. Please include “Job Advert 150” in your subject line.

• Incomplete Application Forms will not be looked at.
• Selection will take place in November 2026 at the British Gurkhas Nepal (BGN).
• Shortlisted Candidates will ONLY be contacted for further selection process.

Applicants who influence or manipulate the selection/recruitment process in any form/way will be disqualify for this job and future employment with BGN.

Contact point for applicants:

Email: BGN-CS-Hiring@mod.gov.uk