Warehouse operations assistant

PROFUSION TECH PVT. LTD.

Warehouse operations assistant

Our company is looking for a Sales Order Processor to join our team.

Responsibilities:

• Ensure all orders are checked to ensure they are correct to quote, configured correctly, in line with sourcing supply;

• Coordinate with the warehouse team for raining of bills and ensure it’s completeness and accuracy.

• Processing returns and ensure credits are processed on system;

• Liaise with warehouse team and sales team if there are any issues with order or specifications;

• Processing orders received by phone, email, discord.

• Expedite orders to meet the changing demands of customers;

• Liaising with internal departments and contacts within the sales team;

• Excellent attention to detail with the ability to investigate and problem solve;

• Working with warehouse team to support the customer needs;

• Liaising with logistics to resolve delivery difficulties and disputes;

• Working under pressure and prioritizing workloads;

Requirements:

• Excellent telephone manner;

• Ability to work to tight deadlines and pressure,

• Be proficient in IT skills including Word and Excel with the ability to learn new software packages;

• Be both literate and numerate to a high standard.