Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $2 billion home loans, we are the leading financial service provider in Australia. We exist to get tough loans approved; that's why our customer service is the best! HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in Kathmandu has 150+ happy and energetic team working to provide the best customer service and our team of brilliant tech team focuses on building world-class fintech products. We believe in employee growth and offer amazing career advancement opportunities for our employees. If you want to be part of this please visit our website https://hlenepal.com.np/ *We regret that only shortlisted candidates will be contacted.*
Detailed Job description / requirements:
Who you are
Bachelor's Degree in Design, Computer Science or related industry experience OR Degree Qualification in Business Analyst OR UX Researcher
Minimum of 1 - 3 years proven experience as a UX researcher or similar roles such as Business Analyst, Statistical analysis, Product Designer, Product Manager or similar roles
Experience in conducting user research.
Experience with qualitative and user-centred design methodologies
Proficient in wireframing
Good understanding of website architecture and layout aesthetics
Quantitative, behavioural analysis and statistics
Creating Customer Journey Mapping
An enthusiastic individual with a meticulous eye for detail and results-oriented
Must be a team player and open to constructive feedback
Ability to perform well in a fast-paced environment.
Excellent written and verbal English
Experience working for western-based clients will be desirable
Some Of The Exciting Stuff That You'll Be Involved In
Manage and conduct user research for the website and other applications
Research website user personas and investigate website user behaviour.
Conduct user research activities such as interviews and surveys.
Identifying possible recommendations by users.
Presenting research findings to team, management and stakeholders.
Work closely with product management, marketing and stakeholders to identify research topics.
Collaborate with design, content writers, developers and marketing to users with exceptional user experience.
Write functional requirements documents and guides.
Stay up-to-date with emerging technologies and methodologies
Why you Should Join us?
- A generous salary based on experience and skills
- A secure long-term role with career development opportunities
- Industry-leading training and an environment that values continuous learning and development
- Flexible working environment
- A dedicated room for recreational purposes; as “all work and no play makes Jack a dull boy!”
- Work 5 days a week from 8:00 AM – 4:00 PM, except one Sunday of the month
- Free breakfast from our in-house cook, team lunches and regular team-building events. WE LOVE TO HAVE FUN!
The Position description will be discussed in detail during the face-to-face interview. We regret only short-listed candidates will be contacted
Note: The position description will be discussed in detail during the face-to-face interview. Only short-listed candidates will be contacted.
Interested candidates are requested to apply by clicking on the apply now button or by sending your updated CV and cover letter to email@example.com with the subject “Career: UX Researcher".
Due to the Covid-19 lockdown, we are working from home currently and will continue to so in the coming months.