UX Researcher

HLE Nepal

Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $2 billion home loans, we are the leading financial service provider in Australia. We exist to get tough loans approved; that's why our customer service is the best! HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in Kathmandu has 150+ happy and energetic team working to provide the best customer service and our team of brilliant tech team focuses on building world-class fintech products. We believe in employee growth and offer amazing career advancement opportunities for our employees. If you want to be part of this please visit our website https://hlenepal.com.np/ *We regret that only shortlisted candidates will be contacted.*

Detailed Job description / requirements:

Who you are 

  • Bachelor's Degree in Design, Computer Science or related industry experience OR Degree Qualification in Business Analyst OR UX Researcher

  • Minimum of 1 - 3 years proven experience as a UX researcher or similar roles such as Business Analyst, Statistical analysis, Product Designer, Product Manager or similar roles  

  • Experience in conducting user research.

  • Experience with qualitative and user-centred design methodologies

  • Proficient in wireframing

  • Good understanding of website architecture and layout aesthetics

  • Knowledge in:

    • Wireframing 

    • Conducting Presentations

    • Quantitative, behavioural analysis and statistics

    • Creating Customer Journey Mapping

  • An enthusiastic individual with a meticulous eye for detail and results-oriented 

  • Must be a team player and open to constructive feedback 

  • Ability to perform well in a fast-paced environment.

  • Excellent written and verbal English

  • Experience working for western-based clients will be desirable

 Job Description

Some Of The Exciting Stuff That You'll Be Involved In

  • Manage and conduct user research for the website and other applications

  • Research website user personas and investigate website user behaviour.

  • Conduct user research activities such as interviews and surveys. 

  • Identifying possible recommendations by users. 

  • Presenting research findings to team, management and stakeholders.

  • Work closely with product management, marketing and stakeholders to identify research topics.

  • Collaborate with design, content writers, developers and marketing to users with exceptional user experience.

  • Write functional requirements documents and guides.

  • Stay up-to-date with emerging technologies and methodologies

    Why you Should Join us?

    • A generous salary based on experience and skills
    • A secure long-term role with career development opportunities
    • Industry-leading training and an environment that values continuous learning and development
    • Flexible working environment
    • A dedicated room for recreational purposes; as “all work and no play makes Jack a dull boy!”
    • Work 5 days a week from 8:00 AM – 4:00 PM, except one Sunday of the month
    • Free breakfast from our in-house cook, team lunches and regular team-building events. WE LOVE TO HAVE FUN!

    The Position description will be discussed in detail during the face-to-face interview. We regret only short-listed candidates will be contacted

    Note: The position description will be discussed in detail during the face-to-face interview. Only short-listed candidates will be contacted.

    Visit hlenepal.com.np and homeloanexperts.com.au to know more about us!

    Applying Procedure:

    Interested candidates are requested to apply by clicking on the apply now button or by sending your updated CV and cover letter to recruitment@homeloanexperts.com.au with the subject “Career: UX Researcher".

    Due to the Covid-19 lockdown, we are working from home currently and will continue to so in the coming months. 


Job Overview

Category Graphic Design, Web Designing & Programming, Web Development, Web Design
Openings 1
Salary Based on experience
Position Type Full Time
Position Level Mid Level
Experience 1+ years
Education Bachelors in Computer Science
Posted Date 10 Jun, 2020
Apply Before 09 Jul, 2020
City Lalitpur