Ticketing Officer

Gulf Travel & Tours Pvt. Ltd.

Gulf Travel & Tours Pvt. Ltd. has been registered under the Company Act since 1998. Based upon its consistent quality service and customer care, it soon became one of the renowned and well-known brands in the country. The registered office of Gulf Travels & Tours is located in Hattisar of Kathmandu. Gulf Tours & Travels has 20 years of Experience and has served more than 100 corporate clients and 10,000 individual customers. It is an IATA certified company, which provides tour packages all over the world. It is also actively involved in CSR activities.

Detailed Job description / requirements:

Job Post: Ticketing Officer 

Basic Job Information

Job Category:Tourism/Travel

Job Level:Mid Level

Offered Salary:Negotiable

Apply Before(Deadline):May. 30, 2019 

Professional Skill Required:Negotiation and Sales Skills, Interpersonal Skills and Communication Skills 

Other Specification

  • Minimum 2 years’ experience in International Air Ticketing 
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Knowledge of ticket office workflow patterns
  • Strong interpersonal skills, flexibility and customer service orientation
  • Knowledge of planning and scheduling techniques
  • Fluency in Nepali and English
  • Excellent command of English writing, listening and speaking
  • Highly proactive in communication with the internal teams, Service provider and Trade partners
  • A team player with positive and can-do- attitude
  • Forward thinking and finding solution keeping in the best interest of clients
  • Committed and Flexible to adapt in changing environment of the company
  • Ready to work under pressure and longer hours in the high seasons 
  • Strong organizational skills and ability to multi-task, attention to detail is a must
  • Technical Skills highly required  

Job Description

  • Answer inquiries regarding information such as schedules, availability, procedures and policies
  • Demonstrate and provide different option to clients
  • Arrange for reservation and book the ticket accordingly
  • Plan routes and compute ticket costs
  • Read coded data on tickets to ascertain destination and maintain its database
  • Determine whether space is available on travel dates requested by customer
  • Contact with customers to advise of changes with travel conveyance or to confirm reservation
  • Provide customer with assistance in preparing required travel documents and paper work
  • Prepare customer invoices and accept payment
  • Follow up with the airlines companies for refunding and capping tickets
  • Maintain PR with valuable clients
  • Maintain a current working knowledge of all events, services, and procedures of ticketing issues

What We Offer

  • Lucrative Salary
  • Commissions
  • Provident Fund
  • Mobile Recharge and Sim Card
  • Training and Development 

Job Overview

Category Travel & Ticketing
Openings 1
Position Level Full Time
Experience 2+ years
Education Intermediate (10+2)
Posted Date 07 May, 2019
Apply Before 30 May, 2019