Teller Cum Customer Service
Job posted on 14 May, 2019 Apply before 25 May, 2019
Synergy Saving & Credit Cooperative
Detailed Job description / requirements:
- Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals;
- Answering questions in person or on telephone.
- Record transactions.
- Cross-sell products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a representative.
- Greet customers warmly and ascertain problem or reason for calling
- Inform customer of deals and promotions
- Resolve customer complaints via phone, email, mail or social media
- Work with customer service manager to ensure proper customer service is being delivered