Senior Billing Officer
Family Kirana has been supplying groceries to restaurants and hotels for over 35 years. Our company is built on strong values, trust, and long-term relationships. We believe in treating our employees and customers like "family" — that’s what keeps our business going strong.
Details / requirements:
Family Kirana is one of the top B2B grocery suppliers in the Kathmandu Valley and has been catering to restaurants and hotels for over 35 years.
About the Role
We are looking for an experienced Senior Billing Officer / Order Manager to manage billing and oversee sales order operations. The ideal candidate will be proficient in Swastik Accounting Software. This role requires excellent communication, coordination, and the ability to work under pressure in a fast-paced FMCG environment.
Key Responsibilities
- Prepare, generate, and manage invoices using Swastik Accounting Software.
- Create and manage sales orders accurately for incoming customer requests.
- Prepare basic quotations using Excel and share them with clients online.
- Coordinate with customers to clarify order details and ensure accuracy.
- Handle urgent orders and operational challenges efficiently.
Requirements
- Minimum 7 years of experience in billing, order management, or a related role.
- Experience in the FMCG food industry preferred.
- Proficiency in Swastik Accounting Software (or ability to learn quickly).
- Basic Excel skills (for quotations and order tracking).
- Strong communication and coordination skills.
- Ability to multitask and perform well under pressure.
What We Offer
- A dynamic work environment within a growing FMCG sector.
- Opportunity to handle key operational functions.
- Competitive compensation based on experience.