Receptionist & Booking Operator

Location: Zen Nest Boutique Hotel – Thamel, Kathmandu

Type: Hybrid (4–5 hrs on-site daily + remote management)

Zen Nest is a growing boutique hotel in the heart of Thamel. We are looking for a responsible and proactive Receptionist & Booking Operator to manage our online bookings, guest communication, and daily reception operations.

Key Responsibilities

• Manage bookings and availability across online platforms.

• Prevent double bookings and maintain accurate calendars.

• Handle all guest communications (phone, WhatsApp, OTA messages).

• Respond quickly to inquiries and convert them into bookings.

• Sit at reception 4–5 hours daily for check-ins and walk-ins.

• Coordinate with housekeeping for room readiness.

• Maintain high guest satisfaction and positive reviews.

Requirements

• Good English communication skills (spoken & written)

• Basic computer knowledge

• Should be proactive online and continuously active

• Organized and detail-oriented

• Friendly, calm, and professional attitude

• Prior hospitality experience is a plus (not mandatory)

What We Offer

• Flexible hybrid work structure

• Opportunity to grow with a boutique hotel brand

• Performance-based growth potential

If you are responsible, tech-friendly, and enjoy interacting with travelers, we’d love to hear from you.

To apply: Send your CV and a short introduction about yourself.