Product Manager/Assistant Manager/Officer - (Retail Store/Antivirus/Lifestyle Products)

Sagar Group

Since 1995, Sagar is continually redefining and setting new milestones in delivering cost-effective solutions and quality service in different IT and electronic sectors and help create a positive competition in the market. Our motto remains unchanged; always strive to provide the Nepali market with the best of product, and in that journey, we have expanded. Now our services are not only limited to IT but also Micro-Financing, Wellness & Spa, Hospitality, and Media & Events; resting has never been an option when we can always move forward. With a humble beginning from Banepa, Kavre, a small town in the outskirts of Kathmandu, our journey started as a Desktop Publishing Service Organization firm a single company with limited funds, resources, and workforce. Two decades later, the small desktop company has transformed into Sagar Group, a combination of different companies, world-renowned brands, carrying out multi-activities simultaneously. Sagar Group is a nation-wide influencer today and stands as a proud example of hard work. With continuous effort, Sagar Group is now a very reputed name with more than 100 staff, 14 subsidiary companies, 12 international brands and one brand that is from Nepal and for Nepal. We currently have over 300 dealers and a massive base of 1 million+ satisfied customers. We have been able to achieve all this through a business built on trust and a mutual understanding of providing quality service and most importantly believing in “Possibilities Unlimited.” Partnering with individuals and firms of different scale across Nepal, Sagar Group today is involved in various sectors as ranging from IT to Hospitality and has customized its technologies and workforce implementation to meet the local requirements while also providing best cost-effective performance. Sagar Group currently distributes 12 world-renowned brands, and those brands are Brother, Kaspersky, Totolink, Konica Minolta, NEC, MicroPack, Zebex, Mitsubishi Electronics, x-Lab, IDP, Honeywell & Zonerich to dealers in wholesale rates without any price difference. We treat all our dealers alike; with care. On the other hand, we have five retail stores which deal with customers up close. Similarly, we have two finance and investment companies which specialize in micro-financing revenue from the locals and invest it in various sectors. Sagar Group believes in having strong ethical values that allow us to make business dealing with honesty, integrity and full transparency. This value reflects even in how we deal with not only with business firms but also with co-workers, staffs; ultimately helping us to maintain a positive exposure. We forever believe in bringing innovative ideas together, help create a community of people who believe that anything can be achieved with diligence and strive for “Possibilities Unlimited.”

Detailed Job description / requirements:

Product Manager/Assistant Manager/Officer - (Antivirus) - Few

Education: Bachelor's Degree (BIT/BIM/BCA/Any IT related field)

Experience: Min. 2-3 years of experience

Job Description (Subject to Change):

  • Installation / Troubleshoot / Implementation of Kaspersky Home/ Small Office Product & Business Product
  • Training & Consultant of Kaspersky Home/ Small Office Product & Business Product
  • Handling Support Tickets and Close Tickets
  • Provide support from Chat, TeamViewer/AnyDesk
  • Research and provide support of issues
  • Phone/ Mobile Call Handling of Customer
  • Field Support / On-Site Support Inside and Outside Kathmandu or Throughout the Nation
  • Reporting of All Call Logs, Support Tickets and Issues
  • Weekly, Monthly, Quarterly and Yearly Reporting 
  • Get/Attend Training Webinar, Webcast or Youtube
  • Get/Attend Training Outside of Nepal / Abroad
  • Participate or Training in Cyber Security or IT Seminar or IT Expo

Job Specification:

  • General knowledge on AntiVirus, Internet Security, Total Security Knowledge
  • Knowledge on Gateway, DNS, IP, Subnet Mask, VPN, VLAN, Firewall, Networking, Cyber Security, Hacking
  • Knowledge on Operating System Windows Workstation, Windows Server,    Linux Server / Workstation, Mac
  • Knowledge on Mobile OS - iOS Mobile OS - Android Mobile  OS - Windows
  • Capacity of Listening to Customer Complaint
  • Telephone / Chat / Support Mannerisms 

For detail Job Descriptions and application procedure, kindly go through the link https://lnkd.in/fiTs3cJ 

Product Manager/ Assistant Manager/Officer- (Retail Store)-[Few]

Education: Bachelor's Degree (Management/Marketing/Business Administration)

Experience: Min. 2-4 years of experience

Job Description

  • Identify top selling and in-trend products that appeals to the customer
  • Identify product gaps in the category and source new products to ensure the best products at best prices in the market
  • Brings new products available in the market by analyzing proposed product requirements 
  • Initiates and execute seasonal, promotional and sale campaigns and monitor the marketing efforts to ensure maximum visibility and sales
  • Ensures that the vendors are dispatching products on time and update the prices
  • Analyzes data to identify issues and areas for growth and work closely with vendors to improve performance
  • Assesses market competition by comparing the company's product to competitors' products.
  • Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels
  • Obtains product market by working with sales director to develop product sales strategies.
  • Coordinates on products pricing. 

Job Specifications: 

  • Experience in Retail Business Industry ( Beauty and Fashion/Cosmetics/IT/Home accessories) 
  • Knowledge of Product management and product development
  • People management and customer research
  • Requirements analysis including pricing and planning
  • Competitive analysis
  • Sales planning and inventory control
  • Financial planning and strategy

For detail Job Descriptions and application procedure, kindly go through the link https://lnkd.in/fYsRsTf

Product Manager/Assistant Manager/Officer - (Lifestyle Product)-[Few]

Education: Bachelor's Degree (Management/Marketing/Business Administration)

Experience: Min. 2-4 years of experience

Job Descriptions: 

  • Determines customers' needs and desires by specifying the research needed to obtain market information.
  • Assesses market competition by comparing the company's product to competitors' products.
  • Obtains product market share by working with the sales director to develop product sales strategies.
  • Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
  • Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
  • Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
  • Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
  • Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with   Engineering and Production Unit.
  • Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
  • Provides source data for product line communications by defining product marketing communication objectives.
  • Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Job Specifications: 

  • Knowledge of the products (Massage Chair/Foot Massager/Water Filter/Air Purifier)
  • Knowledge of Product management and product development
  • People management and customer research
  • Requirements analysis including pricing and planning
  • Competitive analysis
  • Sales planning and inventory control
  • Financial planning and strategy

For detail Job Descriptions and application procedure, kindly go through the link https://lnkd.in/fqikESu

Job Overview

Category Product Management
Position Level Full Time
Experience Please check vacancy details.
Education Please check vacancy details
Posted Date 04 Aug, 2019
Apply Before 03 Sep, 2019
City Kathmandu