Floor Supervisor-Call Center
eSewa Fonepay Pvt. Ltd., is a wholly owned subsidiary of F1Soft International Pvt. Ltd., F1Soft Group is an innovation engine in digital finance that is helping simplify the lives of millions of Nepalis. Since inception in 2004, we have been helping build a digital ecosystem that connects the Nepal population to essential financial services in simple, affordable and secure ways. The F1Soft Group comprises businesses in several verticals that enable digital transformation and contribute to ecosystem development. Our solutions cater to mobile financial services, eHealth, EduTech, InsureTech, and eCommerce, among others. With over 600 employees, we are Nepal’s leading FinTech company and the highest tax payer in the IT sector. By 2023, we aim to be among the country’s top 5 businesses in terms of revenue and workforce. eSewa App is available for both iOS and Android devices and it's primary web portal is www.esewa.com.np.
Details / requirements:
|
Designation |
Floor Supervisor – Call Center |
|
Department |
Customer Support Department |
|
No of Vacancy |
1 |
|
Job Location |
Butwal |
We are looking for Floor Supervisor.
Job Description:
- Should be able to manage the team of CSR and quality.
- Drive the call center targets.
- Train and guide the team of subordinate.
- Deliver the quality of customer interaction.
- Wash with management on customer service initiatives.
Job Specification:
- Candidates must passed Bachelor’s Degree.
- 2+ year work experience in call center field.
- Understanding of company products, services, and policies.
- Should have worked as a Supervisor position.
- Strong time management and decision making skills.
- Butwal Residence.
Overview
| Category | Customer Service |
| Openings | 1 |
| Experience | 2+ years |
| Education | Graduate (Bachelors) |
| Posted Date | 23 May, 2019 |
| Apply Before | 20 Jun, 2019 |
| City |