Front Desk Officer

VACANCY ANNOUNCEMENT

FRONT DESK OFFICER

About Aarambha Sanskar Vidyalaya

Aarambha Sanskar Vidyalaya (ASV) is a K–12 school in the heart of Kathmandu, built on the foundation of Eastern wisdom, modern excellence, and global readiness. Guided by our RISE values — Respect, Integrity, Service, and Excellence — we are a community of over 700 students and 100 educators committed to nurturing young leaders of character.

The Role

The Front Desk Officer is the face and first voice of ASV. Every parent, guardian, and visitor form their first impression of our school at the front desk — and this role carries the responsibility of making that impression warm, professional, and unmistakably ASV. We seek a well-organized, courteous, and proactive individual who can manage the front office with grace under pressure while upholding the school's safeguarding and communication standards.

Key Responsibilities

• Reception & First Contact — Welcome and assist parents, guardians, students, and visitors with warmth and professionalism, ensuring every interaction reflects ASV's RISE values.
• Communication — Handle incoming calls, emails, and enquiries promptly; route messages accurately to the concerned division, coordinator, or department.
• Visitor Management & Safeguarding — Maintain the visitor log, issue visitor passes, and ensure all campus entry follows the school's child-safeguarding and security protocols.
• Records & Documentation — Maintain front-desk records, files, notices, and correspondence in an orderly, retrievable manner.
• Appointments & Coordination — Schedule and coordinate appointments for the Principal's Office, Vice Principals, and Coordinators; manage the meeting-room calendar.
• Administrative Support — Support admissions enquiries, distribute and receive forms, and assist the Administration Department with day-to-day administrative tasks.

Requirements

• Bachelor's degree in Management, Business Administration, or a related field.
• Excellent spoken and written communication in both Nepali and English.
• Proficiency in MS Office (Word, Excel), email, and general office technology.
• A pleasant, composed personality with strong interpersonal skills and a professional attitude.
• Discretion and sound judgement in handling confidential information.
• Prior front-desk, reception, or school-office experience will be a strong advantage.

What We Offer

• A competitive salary, negotiable based on qualifications and experience, with benefits as per school policy.
• A values-driven, shared working environment in a growing institution.
• Structured professional development, including monthly staff training days.

How to Apply

Interested candidates should submit an updated CV, a cover letter, and copies of academic credentials to hr@aarambha.school with the subject line “Application — Front Desk Officer (ASV-HR-VAC-2083-01)”, or deliver the application in person to the school's Administration Office within the deadline stated above.

Only shortlisted candidates will be contacted for the written assessment and interview. ASV is an equal-opportunity employer. As a child-safeguarding institution, the appointment will be subject to reference checks and verification of credentials.

Administration Office

Aarambha Sanskar Vidyalaya

Pipal Bot, Galko Pakha Marga, Ward No. 26, Kathmandu

Tel: [01-4547650]

Email: hr@aarambha.school