Customer Support Specialist
We’ve made the process of creating and maintaining a website easier than ever before. Just connect your Facebook page, and a beautiful website is seconds away.
Details / requirements:
Pagevamp Nepal Pvt. Ltd. is looking for a highly motivated individual to fill the position of Customer Support Specialist.
Pagevamp Nepal Pvt. Ltd. is a tech company that caters to small businesses around the world. Our flagship software, Pagevamp, allows small business owners to create a professional website in just a few minutes. (More information can be found at www.pagevamp.com)
Job responsibilities of Customer Support Specialist include:
- Promptly responding to all customer requests
- Helping customers and partners navigate through Pagevamp’s platforms
- Clearly communicating problems faced by customers to the technical team
- Selecting and explaining the best solution to solve problems; following up to ensure resolution
- Attracting potential customers by answering product and service questions
- Announcing product upgrades and new product launches to customers and partners
- Writing product guides to help customers and partners get a good understanding of Pagevamp
Skills we are looking for:
- Excellent communication skills; ability to adapt communication style depending on the audience
- Fluent in written and spoken English
- Familiarity with Google Docs and Google Drive preferred
- Excellent research skills
- Fast learner
The ideal candidate will be:
- Vibrant, fun, and energetic
- Professional, hardworking, and driven
- Natural leader and motivator
- Humble team player
- Creative problem solver
- Highly organized
- Unafraid to share their opinion and offer constructive criticism when appropriate
If you feel you are a great fit for our company, please send an email to jobs@pagevamp.com, including your resume and cover letter.
PS: We do not have minimum requirements for educational qualifications as long as the candidate is a suitable fit for the job.
Overview
Category | Information Technology |
Openings | 1 |
Experience | Not Available |
Education | Please check details below. |
Posted Date | 29 Oct, 2018 |
Apply Before | 20 Nov, 2018 |
City | Lalitpur |