customer Service Representatives(Preferably Female)

Brothermart Onlineshopping

Detailed Job description / requirements:

Other Qualification/Skills: 

  • Amazing customer service skills
  • Excellent communication skills both written and verbal in English
  • Problem-solving skills and solution-focused
  • Exceptional attention to detail and accuracy
  • Excellent time management skills and prioritization of workload 
  • Ability to follow instructions and work autonomously to achieve deadlines

Duties and Responsibilities

  • Provide excellent face-to-face or in-call customer care services
  • Generate Sales Leads and Process orders efficiently 
  • Assists customers to make their best decisions regarding products by handling all the queries.
  • Resolve issues and complaints from customers by providing them with appropriate information
  • Responsible for following up   with customers when necessary
  • Maintain an accurate Customer Relationship Management (CRM) database by timely  updating customer’s information
  • Enter data with high accuracy keeping attention to the details on a daily basis
  • Take additional responsibilities as and when required. 

Job Overview

Category Customer Service, Front Desk / Reception
Openings 3
Salary Rs. - 15000 to 20000 /
Position Type Full Time
Position Level Senior Level, Junior Level, Entry-level
Experience Fresh Graduate
Education 10+2 in management
Posted Date 22 Aug, 2023
Apply Before 21 Sep, 2023
City Kathmandu, Bhaktapur, Lalitpur