Customer Service Representative

Duties and Responsibilities 

•        Provide excellent face to face or in call customer care services with
•         Process orders efficiently with zero errors by offering advice whenever necessary.
•         Assists customers to make their best decisions with handling all the queries.
•         Resolve issues and complaints from customers by providing them with appropriate information      
•          Responsible for following up   with customers when necessary
•          Maintain an accurate Customer Relationship Management (CRM) database by timely  updating customer’s information
• Enter data with high accuracy keeping attention to the details on a daily basis
• Take additional responsibilities as and when required. 

Applying Procedure:

Interested candidates are requested to send their updated CV at Email: hr@essilornepal.com 

You will receive a phone interview immediately