Customer Service Representative
Gforce Systems & Technologies <B>(GFST)</B> is a firm based in Kathmandu committed to delivering Value Added Services (VAS) to Telecommunication Companies, SMS banking, Payment Gateway, Card Payment Solutions, Debit/Credit Card management System; complete Customer Care Center/Business Process Outsourcing (BPO) as well as the GPS Tracking Solution Systems/Services throughout Nepal. We assist our clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology and digital marketing.<br /><br />
Details / requirements:
Customer Service Representative
Some of the basic competencies required are:
- Should have qualification of Intermediate (10+2)
- Basic computer knowledge
- Work under pressure and cross cultural groups
- Should be polite with pleasant personality
- Should have good interpersonal skills (communication skills - verbal, written & listening skills)
- Customer service orientation
Job Description:
- Respond promptly to customer inquiries
- Handle complaints and other grievances
- Record details of inquiries, comments and complaints
- Answer telephone, screen and direct calls
- Receive short mail and deliver
- Provide feedback on the efficiency of the customer service process
Please send your resume to careers@gforcesystems.com , Applicants will be contacted by the GFST management team.
Overview
| Category | Customer Service |
| Openings | 12 |
| Salary | Above Rs. 12000 / Hour |
| Experience | Open |
| Education | Please check details below. |
| Posted Date | 20 Apr, 2017 |
| Apply Before | 18 May, 2017 |
| City | Kathmandu |