Customer Experience Representative

Moto World Nepal Pvt. Ltd

Moto World Nepal specializes in Automotive Components, Services, Parts and Equipments, through online, e-commerce and retail channels. We sell Automotive protective gear, maintenance and care supplies, along with performance oriented equipment and technolgies.

Detailed Job description / requirements:

Basic Requirements -  

  • Charming, pleasant & friendly personality
  • Analytical abilities to maneuver through customer requirements
  • Ability to speak fluently in both Nepali & English
  • Expressive, Honest and a good listener
  • A speaking ability to use a variety of words to appropriately describe product information
  • A keen interest on the customers requirements

Skills & Experiences - 

  • Basic computer knowledge
  • A Minimum of 1-2 years experience in sales/marketing or relevant field

Job Description -

  • Guide customers through their purchase process while assisting them in every step
  • Interact with customers on both physical as well as digital platforms, such as, Messenger, Instagram & WhatsApp
  • Record detailed customer reports, prepare daily & weekly experience reports
  • Prepare marketing campaigns & sales processes to improve customer experiences

Job Overview

Category Sales, Marketing, Computer - Internet Marketing, Telemarketing, Internet Marketing, Social Marketer, Social media marketing, Marketing Representatives
Openings 2
Salary Rs. 18000 /
Position Type Full Time
Position Level Mid Level, Junior Level
Experience Please check details below.
Education Please check details below.
Posted Date 01 Oct, 2023
Apply Before 15 Oct, 2023
City Kathmandu