Customer Service Representative

We’re looking for an exceptional Customer Service Representative to help deliver operational excellence to Bookmundi.com, one of the world’s largest tour booking platforms. As a Customer Service Representative in Bookmundi Nepal, you’ll be communicating a lot in both written as well as verbal English, so your English proficiency would need to be outstanding. Aside from doing customer service, you’ll be participating in various ad-hoc-based tasks and projects within the organization.

SKILLS REQUIRED

• Language. 100% proficient in written and verbal English.

• Computer literacy. Experience working with a laptop and email programs like Outlook.com, Gmail, etc.

• Reliability. You appreciate routines but also welcome new challenges.

• Initiative. You are not afraid of grabbing the phone and solving a task with a customer.

• Detail-oriented. A structured and detailed approach to tasks and also in your written English.

• Team player.

REQUIRED SPECIFICATIONS

• Bachelor’s Degree in Management or a related discipline.

• Freshers are also highly encouraged to apply.

WHY CHOOSE US?

• Grow as a person through exposure to global culture

• Potential for career advancement

• Be part of an amazing and passionate team of young programmers

• Five days’ work week with 40 hours a week

• Attractive salary packages based on your qualifications and experience

• Medical and accidental insurance

• Festival Allowance

• Sponsored healthy lunch at the office

• Employee referral programs

Interested candidates are requested to send their resumes and cover letter to hr@bookmundi.com by  12th July 2022.

Interested candidates with good written and verbal English are only encouraged to apply.

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