Assistant Veteran Support Officer GVAC Dharan
Job posted on 07 Jun, 2023
Apply before 22 Jun, 2023
British Gurkhas Nepal
Details / requirements:
Assistant Veteran Support Officer GVAC Dharan (E2 – Internal and External)
British Gurkhas Nepal (BGN), UK Ministry of Defence
Apply before 22 Jun 23
Ref No: 48; Issued date: 07 Jun 23
Contents:
Location
About the job
Benefits
Things you need to know
Apply and further information
Location:
HQ BGN
British Gurkhas Dharan
Nepal
About the job:
Introduction:
Responsible to the Executive Officer (EO) in the daily administration of Records and settlement to Gurkha Veterans and Gurkha Contingent Singapore Police Force pensioners administered by GVAC Dharan.
In BGN our civilians underpin and facilitate our ability to recruit Gurkhas into the British Army. In BGN we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.
We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train, and promote people based on merit and inspire to create an inclusive workplace free of discrimination. We also offer flexible working arrangements such as flexitime, job share and compressed hours.
All job adverts in BGN are subject to fair and open competition.
This position is advertised at 37 hours per week.
Job description:
- Assist ex-servicemen/eligible dependants on processing of their Kindred Roll changes (registration of birth, adoption, disability, marriage, divorce/elopement and correction of name/Date of Birth (DOB) of dependants).
- Help facilitate Family Details, Certificate of Service and Service Details requests from veterans and eligible widows.
- Ensure death reports of Gurkha ex-servicemen/widows/eligible dependants/ pensioners are processed as soon as received.
- Inform outcome of the applicants’ requests and pass on documents issued by Records Office as soon as they are received.
- Check and ensure applicants’ documents issued by Nepali government authorities are genuine and reliably verifiable.
What you will be doing:
Responsibilities:
- Assist with settlement related requests from Gurkha veteran and their dependants.
- Verification of documents required for UK settlement applications and provide advice on visa processes and counselling.
- Help Veteran Support Officers in the authentication of Life Certificates submitted by pensioners.
- Make sure all details (rank, pension rate, DOB, name etc.) are correct as per Records Office database/personal files.
- Help update bank account details, address/contact details of pensioners.
- Stop pension payment instantly after receiving notification of pensioners’ death to avoid overpayment and contact Lifetime Arrears (LTA) recipients of pensioners for further pension administration.
- Respond to queries from pensioners and stakeholder partners effectively and efficiently.
- Any other tasks as detailed by EO commensurate with the grade.
You will be an individual with energy, enthusiasm and experience who will relish the opportunity of working in BGN and thrive in a challenging environment. Assistant Veteran Support Officer follows the instruction given by the Line Manager adhere to Job Description for guidance and contribute diligently towards the team. Must be able to demonstrate the Behaviours which is available as a link below.
Success Profiles (click here to learn about Behaviours required for this job)
Applicant should have good written/ spoken English and Nepali language skills. Proven experience, qualifications, and training is preferable for this role to deliver the job responsibility effectively and efficiently. You will be assessed on your IT skills through a Practical Assessment and English Language skills to qualify for interviews during the sifting and selection process.
Behaviors:
We'll assess you against these behaviours during the selection process: Click this link: Success Profiles
- Managing a Quality Service
- Working Together
- Changing and Improving
- Communicating and Influencing
Benefits& Working Environment:
- Salary 59,334.00 NPR per month (Permanent).
- Gratuity after completing 3 years’ service.
- Dashain Bonus & Retirement Funds (EPF & CIT optional).
- Annual leave 25 days and public holidays 10 days.
- 100% reimbursement of medical expenses for Job Holder and limited reimbursement for immediate dependents.
- Child allowance up to 18 years.
We offer a range of excellent benefits including but not limited to the following:
- ‘50% time’, personal development every Wednesday. This provides each BGN employee the opportunity to study, exercise, learn, or share their skills with their colleagues.
- ‘Catch-Up’ performance review system. An opt-in (or out) lightweight and flexible staff performance review system that is adapted to each team and individual’s unique workload and volume.
Things you need to know:
Security:
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a Govt of Nepal Police Report for employment in Nepal.
Selection process details:
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
We will assess you against these behaviours during the selection process:
- Success Profiles (please ensure you have read this and are well conversant to the behaviours asked for)
There will be an assessment on language (English/Nepali) and IT test to assess the suitability of the candidates for the role.
Candidates will be required to provide work related details to include job history; qualification details and previous skills and experience using the BGN Application Form ONLY. NO CV’s to be attached.
Candidates will be required to provide a statement of suitability of no more than 500 words. Please provide experience relevant to the role.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, caste, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Nationality requirements:
Open to Nepali nationals only.
Working for British Gurkhas Nepal:
British Gurkhas Nepal embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information:
- Please use this Application Form.
- No CV and Certificates to be attached.
- Fully Completed Application Forms are to be emailed to: Anil.gurung141@mod.gov.uk
- Incomplete Application Forms will not be looked at.
- Selection will take place in first week of July 2023.
Applicants who influence or manipulate the selection/recruitment process in any form/way will disqualify for this job and future employment with BGN.
Contact point for applicants:
Name: Anil Gurung 2
Email: Anil.gurung141@mod.gov.uk
Overview
| Category | Other / Misc. |
| Openings | 1 |
| Salary | Rs. 59334 / |
| Position Type | Full Time |
| Position Level | Junior Level |
| Experience | Please check vacancy details. |
| Education | Please check vacancy details |
| Posted Date | 07 Jun, 2023 |
| Apply Before | 22 Jun, 2023 |
| City |
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