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Trainer- Customer Service : Detail

Application Deadline

Sat, 10 Mar 2018

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About the Company
Job Overview
  • Trainer
  • NRs 20000 - 35000 per month
  • Full Time
  • 1+ years
  • 2
  • Please check details below.
  • Lalitpur

Detailed Job Description / Requirements

Kalash Services Pvt. Ltd is an upcoming International standard “Call Center” serving local customers in Nepal. We are looking few job positions as listed below.

Trainer - Customer Service 

  • Applicant will require to provide training on customer service to call center CSRs.
  • Applicant is required to have prior training experience in customer service, voice and accent training and communication skills training.
  • Applicant will also need to build various product skills to conduct product trainings depending upon customer account.
  • Good teaching skill is required with at least 1 year teaching or training experience.
  • Applicant will also need to conduct re-training to improve performance and skills of CSRs.
  • Working experience on computer and knowledge of Internet technology will be preferred.
  • Mode of communication will be mostly in Nepali but will need English language communication skill as well.
  • Working shift will be mostly day shift but will require to be flexible with morning and evening shift as well.

Interested applicant may send their updated CV to hr.kalashservices@gmail.com

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