Seller Manager

About the job:

Seller Management job requires you to call and manage sellers assigned to you, and help them with any order/platform related issues with the goal of turning them into top sellers. Think of it as an outbound call center job, so you must have a strong drive and excellent communication skills to succeed in this position. 

â— You will manage 120-150 sellers and help with their questions and concerns with the goal of turning them into top seller

â— Call sellers and take care of their orders every morning and help them dispatch their orders to buyers

â— Provide training to your sellers on how to use our platform, how to upload new items, how to change order statuses and so on

â— Use available data from our business intelligence platform to analyze sellers, to identify their problems and opportunities to improve and to prioritize your effort. 

â— Overall, you can expect a lot of challenges. E-commerce is very new in Nepal and we are here to take it to the next level. So, you will need to be aggressive and patient at the same time.

Qualities we are looking for:

â— Graduate in any discipline

â— Previous experience or internship as call center agents, customer service reps, marketing/sales agents. 

â— Excellent communication and persuasion skills

â— Comfortable with Excel and numbers

â— Full time commitment is required. Part time students may not apply.

â— Strong drive to learn and perform, never-give-up attitude

You need to be creative, flexible and have a start-up spirit. You enjoy challenges and are hungry to make a difference in Nepalese e-commerce.