Hot Jobs

More

Customer Service Representative (Female) : Detail

Application Deadline

Tue, 17 Oct 2017

Apply Options

Online Resume
Send Email
By Post

Special Instructions

Desirous applicants possessing relevant experience and qualification are requested to send their updated C.V. along with a covering letter (mentioning their expected salary) and a recent PP size photo via email to vacancy@jobsnepal.com

Only short listed candidates will be contacted for the further process of recruitment.
You can also call us during business hours at 01-5547709 / 5547710 (Sunday-Friday)
OR you can visit our office at Kandevsthan, Kupondole , Lalitpur

JobsNepal.com reserves the right to accept or reject any or all applications without assigning any reason.
About the Company
Job Overview
  • Customer Service
  • NRs 15000 - 25000 per month
  • Full Time
  • 1+ years
  • 1
  • Intermediate (10+2)
  • Kathmandu

Detailed Job Description / Requirements

Jobsnepal.com (Nepal’s first career portal with an approach of creating a meeting point for the employers and the job seekers where each aims at meeting their individual requirements) invites application from the experienced, competent, committed, self-motivated and enthusiastic Nepalese candidates in the capacity of Customer Service Representative for one of our clients.

Customer Service Representative - 01 (Female)

Basic Job Description 

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow the standard of communication when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products/service when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirement

  • Strong phone and verbal communication skills both in English and Nepali along with an active listening ability 
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Must hold at least High school degree/ Intermediate 
  • Must be willing fulfill the tasks of Receptionist as well 

Offers

  • A competitive salary package depending on work from (NPR. 15,000-25,000) per month
  • Tiffin allowances will be provided by the company
  • Working hours 9AM-5PM (Sun-Fri)
  • Fresher are highly encouraged to apply 

One Heart World-Wide

Field Monitor

Siddhi M. Foundation / Siddhi M. Hospital

Anesthesiologist, Medical Officer & Staff Nurse

Javra Software Nepal Pvt. Ltd.

Project Manager

Fondazione L'Alberodella Vita

Program Manager - National Position

Aasaman Nepal

Nutrition Associate

N1technology Pvt. Ltd.

Senior Java Programmer

National Democratic Institute for International Affairs (NDI)

Program Officer

Karnali IT Solution Pvt. Ltd.

Front End Developer

Rotavirus Accelerated Vaccine Introduction Network (RAVIN) Project

Immunization Communications Consultant

Heifer International

Country Trainer

Seelogic International

Accountant

Help - Hilfe zur Selbsthilfe e.V

Field WASH Coordinator

CBM Nepal Country Office

Request for Proposal

International Alert

Research Consultant

British Council

Driver

IEC School of Art & Fashion

Counselor/ Accountant

Omstone Asia Capital Nepal Pvt.Ltd

Project Manager

Doublard Design Pvt. Ltd.

Advanced PHP Developer

F1Soft International Pvt Ltd.

Senior Java Programmer

Verscend Technologies Pvt. Ltd. (f.k.a Verisk Information Technologies Pvt.Ltd.)

Quality Assurance Engineer

Restless Development

Consultant

Search Education

Counsellor

Dish Media Network Ltd.

IT/System Engineer

LIS Nepal Pvt. Ltd. (Sister Concern of Yomari Group of Companies)

See All (2)