Sales Executive - flydubai (Pokhara)

Sales Executive

Company: Universal Tours and Travels Pvt. Ltd.

Duty Station: Pokhara, Nepal
Department: flydubai
Reports To: General Manager and Reservations Manager – flydubai

Overview

Universal Tours and Travels Pvt. Ltd. (UTT), General Sales Agent (GSA) for flydubai in Nepal, is seeking a Sales Executive to develop sales in Pokhara and the surrounding market and support reservations and customer service at the Pokhara city office. The position will work closely with the Kathmandu sales and reservations teams, Pokhara airport team, and travel trade partners to achieve agreed sales targets and maintain high service standards.

Key Responsibilities

Sales & Market Development

• Build and maintain relationships with travel agents, corporate clients, and other potential customers through regular visits and follow-up.

• Identify new accounts and business opportunities and work towards agreed sales and revenue targets.

• Promote flydubai routes, fares, promotions, and ancillary services; communicate product updates accurately and promptly.

• Follow up on sales enquiries, group requests, and quotations with the Kathmandu team to convert leads into bookings.

• Monitor agent performance, customer feedback, market trends, and competitor activity and recommend actions to management.

Coordination & Reporting

• Maintain close coordination with the flydubai General Manager, Reservations Manager, and Kathmandu reservations and sales teams.

• Prepare and submit required sales, reservations, operational, and administrative reports.

• Support flydubai marketing activities, agent engagement, training sessions, events, and other initiatives in Pokhara as required.

• Support reservations, ticketing, and customer enquiries at the Pokhara city office in coordination with the Kathmandu reservations team.

Qualifications & Experience

• Bachelor’s degree in Travel & Tourism, Business, Management, or a related field.

• Minimum 2 years of experience in airline reservations, ticketing, sales, or GSA operations.

•  understanding of airline fares, ticketing, refunds, reservations procedures, and customer handling.

• Experience working with travel agents and the travel trade preferred.

• Strong communication skills in English and Nepali.

Other Requirements

• Willingness to work outside normal office hours when required by airline operations.

• Commitment to uphold flydubai and UTT service standards, policies, and professional requirements.

Please send your CV and a short email introducing yourself to: hr@utt.com.np by 1st Nov 2026.