Front Desk Assistant/ Counsellor Trainee

Company: www.bbems.com

Position: Front Desk Assistant and Trainee Counsellor 

Location: Beside Star Mall, Putalisadak

Employment Type: Full-time

Experience Level: 1 year in international education with a focus on Australia. Fresher can apply for other roles too.

Qualifications and Skills:

Educational & Experience:

• +2 people can work in Front desk or in  social media, Freshers are encouraged to apply 

Key Responsibilities:

• Prospective candidate should be good at Front Desk, Communication and Follow-ups, Admission Support, Visa Application Assistance, Documentation and Compliance, Workshops and Seminars, Market Awareness and Updates 

Knowledge and Skills:

• Perform admin tasks like scanning documents, answering calls, replying emails when required
• Answering students/parents queries online (Facebook, tiktok and others), face-to-face and over phones.
• Use our online portal to register students
• Be updated with all the latest education and immigration changes
• Internal housekeeping of documents, processes, admin and follow all the rules and regulations set out by Beyond Borders
• Flexibility with working hours, travelling and/or relocation in future
• Not set unrealistic expectations with students/parents  

Qualification and Skills 

• Must possess 12 pass in science or any other related fields
• Must have at least one year of experience or fresher with can do attitude
• Exceptional customer service, self-motivated and pro-active
• Results-focussed and be able to work under pressure to achieve results
• Excellent research, presentation and documentation skills
• Excellent communication skills with internal staff, parents and students

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and training.
• A dynamic and supportive work environment, additional benefits like health insurance, flexible hours

Application Process

Send your resume to info@bbems.com

Join us to make a difference in shaping the futures of aspiring students!