Customer Support Specialist

We are an advertising agency connecting top talent with leading projects in IT, FinTech, EdTech, Marketplaces, and Telecom. We help professionals grow and contribute to exciting international projects.

Role Overview

We are looking for a Customer Support Specialist to join our international team. You will assist users via chat, solve their problems, and ensure a smooth and positive experience on our platform.

Key Responsibilities

• Respond to user questions via chat and messaging tools.
• Help users understand platform features and services.
• Solve technical and non-technical issues efficiently.
• Show empathy and patience with all users.
• Record interactions and feedback for improvement.

Requirements

• Patient and empathetic approach to customer support.
• Stable internet connection and personal computer.
• Ability to work rotation shifts (day and night).
• Previous customer service experience is a plus, but not mandatory.

Benefits & Compensation

• $26 per shift (~$500+ monthly) + performance bonus up to 50%.
• Full training provided; no prior experience required.
• Long-term cooperation with an international team.
• Career growth opportunities.
• Potential relocation support for top performers.

NOTE: Click Apply now and become part of a supportive, international team!