Biomedical Engineer – Sales & Service

SALES & SERVICE BIOMEDICAL ENGINEER X 1

Position: Biomedical Engineer – Sales & Service

Department: Medical Technology / Ophthalmic Equipment

Location: Kathmandu, Nepal

Employment Type: Full-Time

Experience: 1–3 years

About the Role: We are looking for a motivated and technically strong Biomedical Engineer to join our team for the sales, installation, commissioning, training, preventive maintenance and after-sales service of medical and ophthalmic equipment.

The ideal candidate should be comfortable working with hospitals, eye-care centers, ophthalmologists, biomedical departments and technical teams, while also contributing to product sales and business development.

Key Responsibilities

Technical & Service

• Install, commission and troubleshoot medical/ophthalmic equipment.
• Conduct preventive and corrective maintenance.
• Diagnose equipment faults and coordinate repairs with manufacturers when required.
• Maintain accurate service reports, installation records and equipment history.
• Conduct regular customer visits and ensure high equipment uptime.
• Provide technical training to hospital staff, technicians and users.
• Handle warranty and post-warranty service requirements.
• Maintain adequate knowledge of product manuals, software and technical specifications. Sales & Business Development
• Develop new customers among hospitals, eye hospitals, clinics and healthcare institutions.
• Support product demonstrations and technical presentations. - Identify new sales opportunities and generate leads.
• Prepare technical and commercial quotations in coordination with the sales team.
• Participate in tenders, product demonstrations, exhibitions and medical conferences.
• Build strong relationships with ophthalmologists, hospital management and biomedical departments.
• Achieve assigned monthly, quarterly and annual sales targets. Customer Relationship Management
• Act as the primary technical contact for assigned customers.
• Ensure timely response to customer complaints and service requests.
• Maintain regular follow-up with existing customers for upgrades, accessories and additional equipment.
• Collect customer feedback and communicate market requirements to management.

Required Qualifications 

• Bachelor's Degree in Biomedical Engineering or a closely related engineering discipline.
• AI skills may be considered.
• Strong troubleshooting and problem-solving ability.
• Good understanding of electrical/electronic and medical equipment systems.
• Good computer skills, including MS Office.
• Excellent communication and presentation skills.
• Willingness to travel extensively within Nepal.

Preferred Experience

Candidates with experience in any of the following will have an advantage:

• Ophthalmic equipment
• Hospital biomedical equipment
• Medical device sales and after-sales service
• Hospital tender/business development Personal Attributes We are looking for someone who is:
• Technically confident and hands-on
• Customer-oriented
• Sales-driven and target-focused
• Professional and well-presented
• Good at building relationships with doctors and hospital teams
• Able to work independently in the field
• Willing to travel across Nepal
• Capable of handling pressure and urgent service situations
• A fast learner with strong interest in medical technology

What We Offer

• Competitive salary with performance-based incentives
• Technical training from international/manufacturer partners
• Exposure to advanced medical and ophthalmic technologies
• Career growth opportunities
• Travel and field allowances as applicable

Opportunity to work with leading hospitals and ophthalmic institutions

Valid driving license is a must

Email: medical@kns.com.np