Grants Management System Officer

Grants Management System Officer

Vacancy #: 7325

Unit: ERP Project

Organisation: International Union for Conservation of Nature (IUCN)

Location: Nepal Country Office, Kathmandu, Nepal

Reporting to: Grants Management System Product Manager

Work percentage: 100%

Grade: P1

Expected start date: 01 September 2025

Type of contract: Fixed-term (24 months with possibility of renewal)

Closing date: 11 August 2025

BACKGROUND

IUCN manages a large number of grant-making facilities, designed as part of individual projects. Currently, at least 32 projects use grant-making as a delivery mechanism worldwide and the portfolio continues to grow.

The IUCN Grants Management System is an IT solution deployed across the entire IUCN Secretariat to support the grant-making mechanisms of IUCN.

REQUIREMENTS

• Education:
  • Bachelor’s degree in information technology, Computer Science, or a related field
• Experience:
  • A minimum of 3 years of experience in managing service desks with ticketing systems (incident management, service request management, customer interaction, knowledge management, incident escalation and coordination, etc.)
  • A minimum of 2 years of experience in technical support of web applications that includes the following components: SQL databases, HTML, CSS, JavaScript, JSON.
  • A minimum of 3 years of experience with Agile/Scrum methodologies and practices.
• Other skills and competencies:
  • Strong communication skills in English (spoken and written); French and Spanish are an advantage.
  • A demonstrated high-level ability to work in a multi-cultural, international organisation, applying high standards of respect, tolerance and support required.
  • Relationship building and collaboration skills across diverse and matrixed stakeholders and customers.
  • Ability to surface, prioritize, and balance multiple stakeholder priorities.
  • Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and independently solving software engineering problems.
  • Strong experience in understanding business partner and client needs.
  • Ability to take initiative, exercise good judgment, and resolve complex issues.
  • Ability to cope with varied workload and flexible working hours, and able to work independently.
  • Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.

Please visit the link for detailed job description, requirements, and salary and to apply for this position.

Link: https://hrms.iucn.org/vacancy/7325

This is a local recruitment. Only Nepal nationals, individuals with residence status or the appropriate employment visa for Nepal are eligible to apply.

For more information, please visit: www.iucn.org/nepal

Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.

Only short-listed candidates will be notified.