Travel Consultant
Details / requirements:
TRAVEL CONSULTANT - HOLIDAY INTERNATIONAL
Holiday International is a sister concern of Australian-owned, an award-winning travel company SKYHUB TRAVEL / GLOBAL ADVENTURE TRAVEL & EXPEDITIONS with offices in various cities of Australia is looking for an experienced Travel Consultant based in Kathmandu/Lalitpur.
About the role
To develop and maintain strong client relationships through the courteous, timely and accurate fulfilment of client requests for domestic and international air tickets/travel arrangements.
Skills and experience:
As a key member of our corporate team, you will have:
- Preference for a minimum of 2 years' travel experience
- Must be excellent with Amadeus GDS system, bonus Galileo knowledge
- Excellent verbal and written communication skills
- Excellent Customer service skills in a travel environment
- Strong time management and organisational skills including multi-tasking and prioritising of workload
- Fares & Ticketing knowledge – including RTW and complex fares
- Domestic & International destination/geographical knowledge
- Maintaining up to date knowledge of international travel notifications and guidelines as per government/client rulings
- Demonstrated understanding of the relevant customer base
- Strong attention to detail
- Ability to multi-task and work efficiently whilst ensuring maximum quality
- An ability to adapt communication style to the audience, communicate confidently, accuracy and has the ability to lead the traveler (or travel booker) to desired outcomes
- A passion for service
Responsibilities:
- Supporting in making reservations, bookings and direct customers on reservation status
- Make and receive calls to clients regarding ticketing inquiries
- Maintain records of visitors and clients and follow up at a regular pace
- Assist administration on daily routine works
- Monitor clients travel details and ensure that tickets are issued promptly and accurately
- Advising clients on travel arrangements
- Ending out tickets to clients and keeping clients up to date with any changes
- Dealing with complaints or refunds
- Close sales deal with clients.
Please apply with up to date resume and cover letter. Only shortlisted candidates will be contacted for interview
Overview
Category | Travel & Ticketing |
Openings | 1 |
Position Type | Full Time |
Experience | 2+ years |
Education | Please check vacancy details |
Posted Date | 23 Feb, 2020 |
Apply Before | 10 Mar, 2020 |
City | Kathmandu, Lalitpur |