Travel Consultant

SYSMEET Web Solutions

Details / requirements:

TRAVEL CONSULTANT - HOLIDAY INTERNATIONAL

Holiday International is a sister concern of Australian-owned, an award-winning travel company SKYHUB TRAVEL / GLOBAL ADVENTURE TRAVEL & EXPEDITIONS with offices in various cities of Australia is looking for an experienced Travel Consultant based in Kathmandu/Lalitpur.

About the role

To develop and maintain strong client relationships through the courteous, timely and accurate fulfilment of client requests for domestic and international air tickets/travel arrangements.

Skills and experience:

As a key member of our corporate team, you will have:

  • Preference for a minimum of 2 years' travel experience 
  • Must be excellent with Amadeus GDS system, bonus Galileo knowledge 
  • Excellent verbal and written communication skills 
  • Excellent Customer service skills in a travel environment
  • Strong time management and organisational skills including multi-tasking and prioritising of workload 
  • Fares & Ticketing knowledge – including RTW and complex fares
  • Domestic & International destination/geographical knowledge
  • Maintaining up to date knowledge of international travel notifications and guidelines as per government/client rulings
  • Demonstrated understanding of the relevant customer base
  • Strong attention to detail
  • Ability to multi-task and work efficiently whilst ensuring maximum quality
  • An ability to adapt communication style to the audience, communicate confidently, accuracy and has the ability to lead the traveler (or travel booker) to desired outcomes
  • A passion for service

Responsibilities:

  • Supporting in making reservations, bookings and direct customers on reservation status
  • Make and receive calls to clients regarding ticketing inquiries
  • Maintain records of visitors and clients and follow up at a regular pace
  • Assist administration on daily routine works
  • Monitor clients travel details and ensure that tickets are issued promptly and accurately
  • Advising clients on travel arrangements
  • Ending out tickets to clients and keeping clients up to date with any changes
  • Dealing with complaints or refunds
  • Close sales deal with clients.

 Please apply with up to date resume and cover letter. Only shortlisted candidates will be contacted for interview 

Overview

Category Travel & Ticketing
Openings 1
Position Type Full Time
Experience 2+ years
Education Please check vacancy details
Posted Date 23 Feb, 2020
Apply Before 10 Mar, 2020
City Kathmandu, Lalitpur