System Support Engineer

Access World Tech Pvt. Ltd.

We are a technology company with offices in San Francisco, Singapore and Kathmandu. We specialize in IT Security Services and Products for Government and Enterprise.

Detailed Job description / requirements:

System Support Engineer

Requirements  : 2 NOS.

  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field.
  • Implement and install solutions on the customer's test and production environments.
  • Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
  • Act positively and respond promptly to the customer’s requests/tickets.
  • Prepare, review and ensure accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
  • Perform any other job-related duties incidental to the work.
  • Knowledge in database engines (Oracle, MS-SQL, MySql).
  • Good knowledge in operating systems (Linux and MS Windows).
  • Knowledge in application servers (Tomcat, WebLogic, and WebSphere).
  • Knowledge in Directory Services (AD & LDAP).
  • Excellent verbal, written, and interpersonal skills.
  • Excellent team player, customer service & attention to detail skills.
  • Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.
  • Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies.
  • Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud).
  • Cloud Infrastructure Tools (OpenStack, Docker).

Job Overview

Category Computer - Technology/Management, Information Technology
Openings 2
Position Type Full Time
Experience Please check vacancy details.
Education B.E. in Computer Science, Bachelors in Computer Science
Posted Date 03 Feb, 2020
Apply Before 02 Mar, 2020
City Kathmandu