Quality Improvement (QI)Specialist /Social and Behavior Change Communication (SBCC) Specialist

FHI 360 Nepal

Details / requirements:

MOMENTUM Private Healthcare Delivery is part of a suite of innovative awards funded by the U.S. Agency for International Development (USAID) to holistically improve maternal, newborn and child health services, voluntary family planning, and reproductive health care (MNCH/FP/RH) in partner countries around the world. The project harnesses the potential of the private sector in mixed health systems, where health care is offered through both the public and private sectors. To strengthen private providers’ contributions to vital health care, the project addresses challenges and opportunities in supply and demand to expand access to and use of evidence-based, high-quality health information, products, and services. In addition, the project helps expand public and private partnerships to strengthen the enabling environment forMNCH/FP/RH in support of the MOMENTUM suite of awards.We are currently seeking qualified candidates for the following positions for an anticipated MOMENTUM Private Healthcare Delivery in Nepal. All the positions are subject to funding availability and approval from funder. All the positions are based in FHI 360 Nepal country office in Kathmandu with frequent travel in the field outside Kathmandu valley.  

  1. Quality Improvement (QI)Specialist 
  2. Social and Behavior Change Communication (SBCC) Specialist

1.  Quality Improvement (QI) Specialist:

The Quality Improvement (QI) Specialist is responsible for managing the continuous QIcomponents of the program, including assessment, design, planning, implementation, monitoring, documentation including analysis and visualization and dissemination of QI activities of the project. The QISpecialist closely works with other project staff to provide technical assistance (TA) on QI to private sector service providers and organizations in a structured, systematic and effective manner.

S/he will lead to adapt and use quality assurance (QA) currently being used by MPHD partners and/or other USAID/Nepal partners and asses the technical quality of services including the identification of quality gaps and potential drivers and barriers for facility owner and/or providers to improving service quality. 

S/he will be responsible for adapting and applying the plan-do-study-act (PDSA) QI model; developing, testing and refining change packages;and overseeing the implementation the packages. S/he will guide the development of a suite of QI interventions (trainings, mechanisms for supervision/monitoring, tools and checklists and coaching content), using existing QI approaches and tools as references.

S/he will also coordinate and collaborate with strategic information (SI) specialist, social and behavior change communication (SBCC) specialist, private sector (PS) specialist and other staff for data analysis, visualization, and use for program improvement as well as documentation, knowledge management and dissemination of good practice and success stories for replication and scaling up by other stakeholders in Nepal.

This position will report to the Technical Advisor.

Minimum Requirements: Master’s Degree in Public Health or Epidemiology or Statistics or other relevant subject and 3-5 years’ minimum work experience and knowledge in FP/SRH and designing, planning, implementing and monitoring QI/QA programs including data analysis, interpretation, visualization and dissemination or bachelor’s degree in Public Health, Epidemiology or other relevant subject and minimum 7 years of experience in FP/SRH and/or QI/QA programs including data analysis, interpretation, visualization and dissemination. Demonstrated success in working effectively across teams and organizations is an essential requirement. Excellent oral and written communication skills in both Nepali and English.

2  Social and Behavior Change Communication (SBCC) Specialist

The overall responsibility of Social and Behavior Change Communication (SBCC) Specialist is to lead and manage SBCC program planning, design,  implementation and monitoring of SBCC activities including digital solutions. S/he will also be responsible for leading and coordinating for documentation and dissemination of knowledge products including newsletter, good practice and success stories for replication and scaling up by other stakeholders in Nepal. 

S/he will work closely with MPHD staff and partners using structured HCD techniques to elicit adolescent family planning needs and expectations from the primary audiences.S/he will lead and coordinate the adaptation and/or development of provider-focused behavior change programs, making sure that approaches and tools represent state-of-the-art practices. This will include coordination with professional associations, as appropriate.  In addition, S/he will also be responsible for assessing the existing demand generation activities that could be leveraged to accelerate or strengthen the delivery of MPHD Nepal outcomes, coordinating the adaptation or design, development and implementation of a demand generation module, tools and materials as required.

S/he will also provide technical assistance to the partners todevelop SBCC implementation plan, execute them effectively and monitor them in and around MPHD Nepal project areas. S/he in close coordination with M&E team will adapt or design, develop, implement and monitor online clients’ feedback tool, analyze and share findings of the feedback tool, support to prepare and implement improvement plan.

S/he will conduct ongoing background research on global and regional best practices, create a repository of resources to sustain knowledge management, and prepare and provide regular technical updates on cutting edge SBCC practices. S/he will also keep updated on MPHD and donor regulations regarding production, branding, marking and documentation needed for MPHD Nepal. S/he will also coordinate and collaborate with quality improvement (QI) specialist, strategic information (SI) specialist, private sector (PS) specialist and other staff for QI and data analysis, visualization, use for program improvement. 

This position will report to the Technical Advisor.

Minimum Requirements: Master’s Degree in Public Health or Health Communication or Health Promotion or Health Education or other relevant subject and 3-5 years’ minimum work experience and knowledge in designing, planning, implementing and monitoring SBCC particularly on FP/SRH and digital solutions or bachelor’s degree in Public Health, Health Communication or Health Promotion or Health Education or other relevant subject and minimum 7 years of experience in designing, planning, implementing, and monitoring SBCC particularly on FP/SRH and digital solutions. Demonstrated success in working effectively across teams and organizations is an essential requirement. Excellent oral and written communication skills in both Nepali and English.

To apply for this job online, please click on the link https://www.fhi360.org/careers

Final deadline for application is 5:00 p.m. April 23, 2021.

Only short-listed candidates will be invited for written test and oral interview. Any effort to influence the selection process will result in disqualification.

Overview

Category Development and Project
Openings 2
Position Type Full Time
Experience Please check vacancy details.
Education Please check vacancy details
Posted Date 12 Apr, 2021
Apply Before 23 Apr, 2021
City Kathmandu