Medical Receptionist (E2 – Internal & External)

Medical Receptionist (E2 – Internal & External)

British Gurkhas Nepal (BGN), UK Ministry of Defence

Apply before 12 Feb 23

Ref No: 36; Issued date: 26 Jan 23

Contents:

Location

About the job

Benefits

Things you need to know

Apply and further information

Location:

HQ British Gurkhas Nepal (BGN)

British Gurkhas Kathmandu 

Nepal

About the job:

Introduction:

Medical Centre is a key department in British Gurkhas Kathmandu (BGK) responsible for providing Primary Healthcare to BGN Military personnel, UK Civil Servants and their dependents in Kathmandu. Besides it also gives medical support during Gurkha Recruit Intake each year and formulates medical business administration for BGN in Nepal.

In BGN our civilians underpin and facilitate our ability to recruit Gurkhas into the British Army. In BGN we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.

We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunities employer we hire, train, and promote people based on merit and inspire to create an inclusive workplace free of discrimination. We also offer flexible working arrangements such as flexitime, job share and compressed hours.

All job adverts in BGN are subject to fair and open competition.

This position is advertised at 37 hours per week.

Job description:

• Provide administrative support to SMO BGN, translation assistance, producing meeting minutes etc.  
• Registering new patients and updating medical records on DMICP as and when required. 
• Updating BGN population statistics and managing the records from NHS and military sources. 
• Assist audit/record keeping for quality control as directed by SMO and Practice Nurse Nepal. 
• Mail despatch, collection, initial collation of Medical Cash bills of Military personnel and dependants, maintain stationery and QM cleanings stocks. 
• Receive medical records for Mil pers, update and returned to units as necessary. 
• Cover for Practice Manager during her absence. 
• This is not an exhaustive list.   Undertake any other task as directed by the Line Manager.

What you will be doing:

Responsibilities:

• First point of contact at medical centre British Gurkhas Kathmandu (BGK).
• Practice Administrator. 
• Assist Health Liaison Officer (HLO) for Medical Billing and record keeping.
• Healthcare Governance.
• System administrator. 
• Handle confidential issue. 
• This is not an exhaustive list.

You will be an individual with energy, enthusiasm and experience who will relish the opportunity of working in BGNand thrive in a challenging environment. Medical Receptionist follows the instruction given by the Line Manager adhere to Job Description for guidance and contribute diligently towards the team.Must be able to demonstrate the Behaviours which is available as a link below.

Success Profiles (click here to learn about Behaviours required for this job)

Applicant should have served a minimum of 2 years as an Administrative/ Receptionist or be able to demonstrate experience up to the equivalent standard.

You should have good written/ spoken English and Nepali language skills.  Proven experience, qualifications, and training is preferable for this role to deliver the job responsibility effectively and efficiently. You will be assessed on your English language skills and IT knowledge through a Practical Assessment to qualify for interviews during the sifting and selection process. College level education/qualification (min +12/HSEB) is essential for this position.

Behaviours:

We'll assess you against these behaviours during the selection process: Click this link: Success Profiles

• Changing and Improving 
• Communicating and Influencing
• Working Together 
• Delivering at Pace

Benefits & Working Environment:

• Salary 59,334.00NPR per month (Permanent).
• Gratuity after completing 3 years’ service.
• Dashain Bonus & Retirement Funds (EPF & CIT).
• Annual leave 25 days and public holidays 10 days.
• 100% reimbursement of medical expenses for Job Holder and limited reimbursement for immediate dependents.
• Child allowance up to 18 years.

We offer a range of excellent benefits including but not limited to the following:

• ‘50% time’, personal development every Wednesday. This provides each BGN employee the opportunity to study, exercise, learn, or share their skills with their colleagues.
• ‘Catch-Up’ performance review system. An opt-in (or out) lightweight and flexible staff performance review system that is adapted to each team and individual’s unique workload and volume.

Things you need to know:

Security:

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a Govt of Nepal Police Report for employment in Nepal.

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

We will assess you against these behaviours during the selection process: 

Success Profiles (please ensure you have read this and are well conversant to the behaviours asked for)

There will be an assessment on language (English/Nepali) and IT knowledge is desirable.

Candidates will be required to provide Prior Employment details to include job history; qualification details and previous skills and experience using the BGN Application Form ONLY. NO CV’s to be attached.

Candidates will be required to provide a statement of suitability of no more than 500 words. Please provide experience relevant to the role.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, caste, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Selection Assessment:

You will be assessed for your English language skills (written & spoken) and IT skills (Microsoft Office) through an Assessment, ONLY if you meet the minimum sifting standard for the job as per BGN requirement.

Candidates suitably qualifying the Written English and IT tests will ONLY be call forward for the Interviews.

Nationality requirements:

Open to Nepali nationals only.

Working for British Gurkhas Nepal:

British Gurkhas Nepal embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information:

• Please use this Application Form.
• No CV and Certificates to be attached.
• Fully Completed Application Forms are to be emailed to: kabita.shrestha101@mod.gov.uk
• Incomplete Application Forms will not be looked at.

Applicants who influence or manipulate the selection/recruitment process in any form/way will disqualify for this job and future employment with BGN.

Contact point for applicants:

Name: Kabita Shrestha

Email: kabita.shrestha101@mod.gov.uk