Sat, 25 May 2019
About the Company
- Company: Synergy Saving & Credit Cooperative
- Industry: Banking/Investment
- Address: JDA Complex, Baghdurbar, Sundhara
- Accounting and Finance
- NRs 10000 - 12000 per month
- Full Time
- B. Com./BBS
Detailed Job Description / Requirements
- Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals;
- Answering questions in person or on telephone.
- Record transactions.
- Cross-sell products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a representative.
- Greet customers warmly and ascertain problem or reason for calling
- Inform customer of deals and promotions
- Resolve customer complaints via phone, email, mail or social media
- Work with customer service manager to ensure proper customer service is being delivered