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Application Deadline

Sat, 25 May 2019

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About the Company
Job Overview
  • Accounting and Finance
  • NRs 10000 - 12000 per month
  • Full Time
  • Open
  • 2
  • B. Com./BBS
  • Kathmandu

Detailed Job Description / Requirements

  • Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals;
  • Answering questions in person or on telephone.
  • Record transactions.
  • Cross-sell products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a representative.
  • Greet customers warmly and ascertain problem or reason for calling
  • Inform customer of deals and promotions
  • Resolve customer complaints via phone, email, mail or social media
  • Work with customer service manager to ensure proper customer service is being delivered

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