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Application Deadline

Wed, 21 Nov 2018

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About the Company
Job Overview
  • Hospitality
  • Full Time
  • 2+ years
  • 1
  • Graduate (Bachelors)
  • Lalitpur

Detailed Job Description / Requirements

Jobsnepal.com (Nepal’s first career portal with an approach of creating a meeting point for the employers and the job seekers where each aims at meeting their individual requirements) invites application from the competent, committed, self-motivated and enthusiastic Nepalese candidates in the capacity Reservations Executive for our client company.

One of the reputed four star Hotel based in Kathmandu.

Position: Reservations Executive

Salary: 20,000 plus (No bar for deserving candidates)

Job Responsibilities:

  • To deal efficiently and politely with all telephone, email, internet and ‘in person enquiries.
  • To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
  • To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell venue services.
  • To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships.
  • To exercise effective listening to capture relevant information and provide a premium experience for the guest
  • To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.
  • To create daily floor sheets detailing reservations.
  • To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus ensuring the ability to provide a thorough response to customer enquiries.
  • To undertake general administration duties.
  • To be aware of your responsibilities in respect of Health and Safety at Work, following all procedures in this respect and reporting to management any hazardous situation or accident.

Qualifications:

  • Bachelors Degree in the related sector
  • Minimum 2 years experience in the similar field and from hospitality background

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