Network and Technical Professional Officer

Cybernetics Pvt.Ltd

Cybernetics Pvt. Ltd. is a leading information technology and communication (ICT) company in Nepal established in 1999. The company focuses exclusively on ICT business solutions and services providing a wide range of professional services including designers, planners, engineers, consultants and technical experts. Since, its establishment it has been making significant contributions to urban and remote areas through its "Smart Technology Concept". Cybernetics has ventured into the latest technologies in ICT such as Machine to Machine (M2M), Internet of Things (IoT) and remote ICT based monitoring and configuration solutions. In this journey of 2 decade, Cybernetics has provided services to numerous clients. Few of our notable clients are Government of Nepal, Nepal Telecom, International Organization of Migration, GIZ, Save the Children, USAID, UNDP, Everest Bank Ltd, Sanima Bank, Qatar Visa Center, etc.

Details / requirements:

Detailed Job Description / Requirements

Cybernetics Pvt. Ltd. is a company working in the field of Information Technology and Telecommunication Services within the country.  Being pioneer in IT and Telecommunication Services, we have been currently focusing in major fronts of Mobile Queue Management Solution, Banking and Corporate Call Center Solution, Internet of Things (IoT), Machine to Machine (M2M), Remote device monitoring and configuration, Smart Bus Solution (follow the link, https://www.ntc.net.np/pages/view/nt-bus-internet) , and telecommunication services provided by Nepal Telecom such as Nepal Telecom Enquiry Service 197, NT Bus Internet and with various other Bundling products like Mobile and Internet Devices of Nepal Telecom.

Established in 1999, the company currently employs 50 + staffs with the combined expertise and competence in technology and management. Cybernetics Pvt. Ltd. recently focusing in the development of the IoT & M2M, Smart Bus Project and Telecommunication sector on this regards, we are announcing Vacancy Administrator as given below requirements.

Position: 

Network and Technical Professional Officer                                                          1 Position

Asst. Network and Technical support                                                                     2 Position 

REQUIREMENTS: We are looking for hardworking, leading and ambitious individuals who have the minimum 4 years of Professional Experience in Network and Technical Professional field and 2 years of experience in Network and Technical Support. The representative should be presentable, smart and having IT Graduates / Engineers in IT/Communication or Associate’s degree in IT, communications or the equivalent in training and experienceare also welcome. 

JOB DUTIES AND RESPONSIBILITIES

Network and Technical Professional Officer 

  • IP Network Design & Configuration
  • IP Communication
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Prioritise and manage many open cases at one time
  • Provide support, including procedural documentation and relevant reports
  • Test and evaluate new technology

        Network and Technical support Staff.

  • Monitor and maintain computer systems and networks
  • Install and configure computer hardware operating systems and applications
  • Talk staff or clients through a series of actions, either face-to-face or over the phone or on a field, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals
  • Knowledge on Windows server and mikrotik router will be an advantage.

 NOTE: 

·     Preference will be given to candidates who plan to stay and grow with our company for the foreseeable future. The selected candidate should have to tied-up at least a year contract basis

Perspective candidates should drop their Resume/CV To, vacancy@cybernetics.com.np OR vacancycnetics@gmail.com  before 30th December 2018. Only short listed candidates will be notified for an interview. 

Overview

Category Computer - Hardware / Network
Openings 3
Salary Rs. 0 / Hour
Experience 3+ years
Education Graduate (Bachelors)
Posted Date 16 Dec, 2018
Apply Before 30 Dec, 2018
City Kathmandu