Customer Service Representative (CSR)

Job Description:

• Deliver a high-quality client service and customer retention approach to managing client relationships to enhance sales and new client growth targets.
• Handling queries of customers over the phone, through emails, or through online chat services on time with an effective way
• Respond to emails and letters from customers regarding queries, in a timely manner
• Manage a professional relationship with the customers
• Perform various Computer/ IT related works to fulfill the office's need.

Requirements/Qualifications:

• Should have minimum completed Intermediate(+2) (Management preferred) with experience or bachelors preferred.
• Must have excellent communication skills
• Excellent Command in English and Nepali (Speaking, Reading, Writing)
• Must have excellent computer skills, and willing to solve related problems on his own.
• Microsoft Application Skills (Word, Excel, PPT, Internet, Email)

Interested candidates are requested to send their recent CV along with your photography at scubesgrop@gmail.com.

Call us at 01-4267183 for any inquiry.