Sales and Marketing Officer / Marketing Representatives/Customer Service Representative/Delivery Sta

Rara Incorporation

Rara Inc. is a leading global business group specializing in E-commerce, founded in 2017 with the motive of providing quality and a comprehensive product at reasonable prices, founded by young professionals from Nepal and Japan, and is grown up into full life under the care of Nepalese veteran industrialists and young entrepreneurs. We provide a common platform – www.raramart.com to buy and sell the products at possible reasonable wholesale price. It operates both in Japan and Nepal, and aims to expand its operation in USA, Australia, Korea and India in the coming years. Rara Inc. Nepal is located in Kathmandu with Head office in Osaka, Japan. For the full-fledged operation, we are inviting applicants for the following vacant position-

Details / requirements:

Job Vacancy Announcement

RaraMart is a new venture in Nepalese e-commerce market operating under Rara Incorporation which was founded by enthusiastic Nepalese entrepreneurs, business intellectuals from Japan and flourished under the care of Nepalese renowned business experts. Amidst the mushrooming e-commerce sites in Nepal, we strive to be the one-stop platform for buyers and sellers as we have a wide miscellany of products and services assuring a low price policy. 

With RaraMart you are just a few clicks away from your favorite products online, that is top notch in terms of value for money, originality, delivery time and many more features.

For the full-fledged operation, we are inviting applicants for the following vacant positions.

1.Sales and Marketing Officer / Marketing Representatives (3)

Job Description 

  • Coordinating marketing campaigns with sales activities.
  • Developing the marketing strategy for the company in line with company objectives.
  • Coordinate with Senior Marketing Officers and other related departments as required
  • Creation and publication of all marketing material in line with marketing plans.
  • Planning and implementing promotional campaigns.
  • Overall responsibility for brand management and corporate identity

Required Qualifications

  • Bachelors Degree in Management or Business Administration for marketing officer and +2 level for marketing representatives.
  • Strong analytical and project management skills.
  • Confident and dynamic personality.
  • Strong creative outlook.

2.Customer Service Representative (1)

Job Description

  • Answer phone calls and respond to customer inquiries regarding products and services of our clients.
  • Recommend product or service from among our clients by collecting customer information and analyzing their past history and service needs
  • Handle and process online and telephonic orders
  • Mobilize delivery staffs in wise, effective and efficient manner
  • Ensure excellent service standards and maintain high customer satisfaction
  • Promptly identify and resolve customer issues and follow up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed

Qualification and skills

  • Having good working knowledge of basic computer applications
  • Proper handling of customer  and active listening to understand customer needs
  • Capable of dealing calmly and politely with customers under stressful conditions
  • Ability to make logical and quick decision in a difficult situation
  • Ability to handle multi-tasks and manage them time effectively
  • Excellent verbal and written communication skills in both Nepali and English

3.Delivery Staff (1)

Job Description

  • Visiting sellers inside Kathmandu valley to collect items
  • Delivering goods to online customers
  • Check and manages goods in the store

Qualification and skills

  • Must have motorcycle driving license
  • Having politeness and good dealing skills
  • Ability to handle and manage multi-tasks time effectively

HOW TO APPLY?

Interested candidates are requested to send their updated resume and cover letter with expected salary to hr@raramart.com

Overview

Category Various
Openings 5
Experience Please check vacancy details.
Education Please check vacancy details
Posted Date 07 Mar, 2019
Apply Before 06 Apr, 2019
City Kathmandu