Restaurant Manager / Bartender / Barista
We know finding the right fit for your hospitality property is one of the arduous jobs. Moreover, your company has to spend 50% of time and effort in finding and retaining the new employees. Where this valuable time can be invested in creating new businesses. Hence , 99hospitality is here to make a change in the hospitality industry and the way recruiting is done.
Details / requirements:
We are looking for the below mentioned positions to lead all aspects of a reputed 5 star Resort in Pokhara. We expect him/her to deliver a high-quality menu and motivate the staff to provide excellent customer service.
Position Title: Restaurant Manager
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Position Title: Bartender
Responsibilities
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Requirements
- Resume and proven working experience as a bartender
- Excellent knowledge of in mixing, garnishing and serving drinks
- Computer literacy
- Knowledge of a second language is a plus
- Positive attitude and excellent communication skills
- Ability to keep the bar organized, stocked and clean
- Relevant training certificate
Position Title: Barista
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Requirements
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Interested candidates having at least 1 year of work experience in the related field are requested to send their CVs along with recent photograph to info@99hospitality.com no later than 29th of March 2019.
For any queries please contact: 01-5181114, 9808626545
Overview
| Category | Hospitality Tourism Hotel |
| Openings | 4 |
| Experience | 1+ years |
| Education | Bachelor in Hotel/Hospitality Mgmt. (BHM) |
| Posted Date | 21 Mar, 2019 |
| Apply Before | 29 Mar, 2019 |
| City | Pokhara |