eSewa Fonepay Pvt. Ltd.

eSewa Fonepay Pvt. Ltd.

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Apply Before: 20 Nov, 18

Detailed Job Description / Requirements:

Customer service representatives interact with customers on behalf of organization.

Job description:

  • 50% of the agents should have at least 6 months call center experience
  • Basic Computer Skills.
  • Able to speak in English/Hindi/Nepali
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Resolve customer complaints via phone, email, mail or social media
  • Take payment information and other pertinent information
  • Utilize computer technology to handle high call volumes
  • Should meet quality and sales target

Job Specification:

  • Should be time flexible and able to work on any shift assigned.
  • Strong phone contact handling skills and active listening
  • Should have good communication skills
  • Ability to work under pressure
  • Computer Skills
  • Bachelor’s running can apply.

Interested candidtes can send their CV at careers@esewa.com.np 

Job Overview
Customer Service
14
Contract
Please check details below.
B. Com./BBS
22 Oct, 18
20 Nov, 18
Kathmandu

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