Customer Service Manager
Search Education is a global company and international student placement services for study abroad with its corporate head quarter in North Sydney, Australia.In addition to our web application, we have our representatives and student education Counselor across the globe working directly with our students assisting them to find the right course and Education Provider of our student’s choice. Using our global web site and software application, Search Education facilitates international student to search, apply and track their application in real time.For education provider, they can view and manage student’s application in real time. For more information: www.searchedu.global
Details / requirements:
Customer Service Manager
Location: Kathmandu, Nepal
Working language: English
Company Brief
Search Education, www.searchedu.global, facilitates end to end application process for international students and assist them in finding the right courses and education providers globally using our website.
Duties and Responsibilities
- Can handle, assign and motivate the team in right direction along with managerial and leadership skill
- Can execute day to day operation in very effective way along with proactive approach
- Cold call and regular follow-up with potential students who are already in pipeline.
- Play a pivotal role in developing, growing and maintaining the brand identity and growth of the business
- Marketing, communications and public relations skill are the most
- Dealing with students and their parents and answering their queries
- Willing to learn, grow and lead in future
Requirements/Skills
· Excellent English language communication skills
· Exceptional customer service, research and interpersonal skills
· Must be graduate along with two years of experience
· Career orientated and ambitious
· Knowledge and practical experience across all social media channels
· Knowledge and interest in education and technology would be highly regarded.
· Call center experience is added advantage
· Positive attitude and multitasking ability
Right environment and platform to kick off your professional journey with good incentives in place for the right candidate. Please send your latest CV to: sbhattarai@searchedu.global
Overview
| Category | Abroad Study |
| Openings | 2 |
| Salary | Rs. 0 / Hour |
| Experience | 2+ years |
| Education | Graduate (Bachelors) |
| Posted Date | 07 Jun, 2018 |
| Apply Before | 25 Jun, 2018 |
| City | Kathmandu |